Help Desk Analyst Jobs in Irvine, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Costa Mesa, CA (10 miles from Irvine, CA)
- 12 hours ago
- Costa Mesa, CA (10 miles from Irvine, CA)
- 12 hours ago
General Description: Under the direction of Desktop Support Manager, the IT Desktop Engineer will provide high-quality and professional services to our ACCO Field and Office Staff. This position...
Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report....
Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report....
Temporary IT Support Desk Specialist University of California Irvine
- Irvine, CA
- 21 hours ago
- Irvine, CA
- 21 hours ago
Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report....
/21695/6cb2cc1a-4b57-4b55-b5d1-f0ef531b333e.jpg&z=8&s=TEK&ih_t=3%2F13%2F2025+1%3A14%3A00+AM&utm_medium=internal%20referrer&utm_campaign=affiliate_lipman-hearne_ucsd_emba&utm_content=lipman-hearne&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Technical Support Analyst University of California Irvine Health
- Orange, CA (6 miles from Irvine, CA)
- 21 hours ago
- Orange, CA (6 miles from Irvine, CA)
- 21 hours ago
Technical Support Analyst Req ID: 98268 Location: Irvine, California Division: School of Medicine Department: Med Ed Administration Position Type: Full Time Salary Range Minimum: USD $28.58/Hr....
- Tustin, CA (4 miles from Irvine, CA)
- 1 day ago
- Tustin, CA (4 miles from Irvine, CA)
- 1 day ago
General Duties: Laptops are assembled from incomplete status to complete, tested to Bios Repairs non-working units to working status Refurbishes and installs operating system for high-value units PCs...
IT Support Services Representative
- Anaheim, CA (13 miles from Irvine, CA)
- 1 day ago
- Anaheim, CA (13 miles from Irvine, CA)
- 1 day ago
Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading...
Computer Technician in Costa Mesa, CA
- Costa Mesa, CA (10 miles from Irvine, CA)
- 1 day ago
- Costa Mesa, CA (10 miles from Irvine, CA)
- 1 day ago
What success looks like in this role: Provides the full range of Desk-Side support for Auto Club of Southern CA clients. Takes complete ownership of onsite service activity. Performs...
Senior Technical Support Professional
- Costa Mesa, CA (10 miles from Irvine, CA)
- 1 day ago
- Costa Mesa, CA (10 miles from Irvine, CA)
- 1 day ago
Join a team recognized for leadership, innovation and diversity ABOUT THE ROLE In this position, you will provide software support for internally developed Enterprise client-server and web-based...
Sr Desktop Support Tech - Long Beach
- Fountain Valley, CA (11 miles from Irvine, CA)
- 1 day ago
- Fountain Valley, CA (11 miles from Irvine, CA)
- 1 day ago
System Demonstrated use of effective verbal and written communication to successfully achieve end user support Proven analytical, logical thinking, and problem-solving skills to resolve reported issues...
Customer Support Specialist - RL
- Fountain Valley, CA (11 miles from Irvine, CA)
- 1 day ago
- Fountain Valley, CA (11 miles from Irvine, CA)
- 1 day ago
Antech Diagnostics Customer Support Specialist - RL in Fountain Valley , California We understand that the world we want tomorrow starts with how we do business today, and that's why we're...
- City of Industry, CA (23 miles from Irvine, CA)
- 1 day ago
- City of Industry, CA (23 miles from Irvine, CA)
- 1 day ago
WHAT YOU'LL NEED: Minimum of 2 years of practical experience in help desk support, or a combination of education and certifications with equivalent work experience preferred....
- City of Industry, CA (23 miles from Irvine, CA)
- 2 days ago
- City of Industry, CA (23 miles from Irvine, CA)
- 2 days ago
About the team The Zillow End-User Support team provides IT Support to all our internal employees. This team is responsible for providing a best-in-class customer experience! The Zillow End-User...
Jr Computer Technician /Desk-Side Support
- Huntington Beach, CA (14 miles from Irvine, CA)
- 4 days ago
- Huntington Beach, CA (14 miles from Irvine, CA)
- 4 days ago
Jr Computer Technician /Desk-Side Support Jr Computer Technician/Desk-Side Support Rate $18/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such...
Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report....
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Irvine, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »