Help Desk Analyst Jobs in Calabasas, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- TicketManager
- Calabasas, CA (5 miles from Calabasas, CA)
- 1 day ago
- TicketManager
- Calabasas, CA (5 miles from Calabasas, CA)
- 1 day ago
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
- Westlake Village, CA (4 miles from Calabasas, CA)
- 1 day ago
- Westlake Village, CA (4 miles from Calabasas, CA)
- 1 day ago
Insight Global is seeking a Desktop Support Engineer for one of our largest financial clients in Westlake Village, CA. The Desktop Support Engineers role is to support and maintain in-house...
- Moorpark, CA (11 miles from Calabasas, CA)
- 2 days ago
- Moorpark, CA (11 miles from Calabasas, CA)
- 2 days ago
Diagnose and resolve issues with Windows OS operating systems, Microsoft 365, Google workspace, Enterprise applications, and VPNs....
- Santa Monica, CA (17 miles from Calabasas, CA)
- 8 days ago
- Santa Monica, CA (17 miles from Calabasas, CA)
- 8 days ago
About Us At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product...
Helpdesk / On-Site Administrator
- San Fernando, CA (21 miles from Calabasas, CA)
- 9 days ago
- San Fernando, CA (21 miles from Calabasas, CA)
- 9 days ago
Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace...
Front End Sales Support Engineer
- Santa Monica, CA (17 miles from Calabasas, CA)
- 11 days ago
- Santa Monica, CA (17 miles from Calabasas, CA)
- 11 days ago
Promenade is looking for a design-focused Front End Engineer to join our fast-moving (and growing) Sales team. This person will report directly to our Director of Revenue Operations and manage the...
Senior Production Support Engineer
- Santa Monica, CA (17 miles from Calabasas, CA)
- 13 days ago
- Santa Monica, CA (17 miles from Calabasas, CA)
- 13 days ago
About Tala Tala is on a mission to unleash the economic power of the Global Majority the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from...
Project & Assessment Support Specialist
- Westchester, CA (24 miles from Calabasas, CA)
- 13 days ago
- Westchester, CA (24 miles from Calabasas, CA)
- 13 days ago
The Project & Assessment Support Specialist fills a key role in the Division of Diversity, Equity, and Inclusion by supporting division-wide and unit-level special projects and initiatives that...
Desktop support-Windows operating system
- Thousand Oaks, CA (8 miles from Calabasas, CA)
- 15 days ago
- Thousand Oaks, CA (8 miles from Calabasas, CA)
- 15 days ago
We are currently seeking a Desktop support-Windows operating system to join our team in Thousand Oaks, California (US-CA), United States (US)....
Desktop support-Windows operating system
- Thousand Oaks, CA (8 miles from Calabasas, CA)
- 15 days ago
- Thousand Oaks, CA (8 miles from Calabasas, CA)
- 15 days ago
Systems Good verbal and written communication skills Physically able to lift and move Enterprise and Client technology hardware in our customer environments Excellent interpersonal skills and ability...
Tier 2 Desktop Support Technician
- Moorpark, CA (11 miles from Calabasas, CA)
- 16 days ago
- Moorpark, CA (11 miles from Calabasas, CA)
- 16 days ago
Strong knowledge of Windows operating systems and Office 365 or Google Workspace....
- Sun Valley, CA (24 miles from Calabasas, CA)
- 16 days ago
- Sun Valley, CA (24 miles from Calabasas, CA)
- 16 days ago
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age,...
- Santa Monica, CA (17 miles from Calabasas, CA)
- 17 days ago
- Santa Monica, CA (17 miles from Calabasas, CA)
- 17 days ago
Assess software compatibility with current operating system and execute on the installation and maintenance of practice specific applications....
Onboarding Technician / Desktop Support II
- Simi Valley, CA (8 miles from Calabasas, CA)
- 18 days ago
- Simi Valley, CA (8 miles from Calabasas, CA)
- 18 days ago
Aerospace and Defense Corporation in Simi Valley, CA is looking to hire an Onboarding Technician L2 for a 6+ month contract. This will be fully onsite in Simi Valley. Work Environment This is an...
IT Help Desk Tech (Information Technology Help Desk Technician)
- Calabasas, CA
- 23 days ago
- Calabasas, CA
- 23 days ago
EXACT STAFF INC IT Help Desk Tech (Information Technology Help Desk Technician) in Calabasas , California Position: IT Helpdesk Support Specialist Location: Simi Valley Pay: 49-55K per year...
Demographic Data for Calabasas, CA
Moving to Calabasas, CA? Find some basic demographic data about Calabasas, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Calabasas, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Calabasas, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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