Help Desk Analyst Jobs in Rogers, AR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Simmons Operating systems principles and objectives: Is familiar with Simmons' established operating systems (e.g. quality, security, office environment, company policies, LEAN); understands the responsibility...
- Lowell, AR (8 miles from Rogers, AR)
- 4 days ago
- Lowell, AR (8 miles from Rogers, AR)
- 4 days ago
Top Skills Details: Help desk support, Troubleshooting, Customer service, Support, network troubleshooting, network support Experience Level: Intermediate Level...
- Lowell, AR (8 miles from Rogers, AR)
- 7 days ago
- Lowell, AR (8 miles from Rogers, AR)
- 7 days ago
Professional Lowell, AR Night Shift 7PM-7AM - M-F $19-20/Hour Job Details We are seeking a temporary Helpdesk Technician to support our client in Lowell, AR, through the end of January. This...
Cisco Certified (CCNA) Tech Support Engineer - Located in N. New Jersey
- Rogers, AR
- 9 days ago
- Rogers, AR
- 9 days ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to...
Support Engineer - Intl Latam D0119bfa
- Bentonville, AR (13 miles from Rogers, AR)
- 12 days ago
- Bentonville, AR (13 miles from Rogers, AR)
- 12 days ago
A large global retailer is seeking a Support Engineer with extensive experience in DevOps, SRE, or Production Support roles. The ideal candidate will have a strong background in supporting...
Azure & Microsoft 365 Support Engineer (CST Time Zone)
- Bentonville, AR (13 miles from Rogers, AR)
- 20 days ago
- Bentonville, AR (13 miles from Rogers, AR)
- 20 days ago
We are looking for a highly skilled Azure & Microsoft 365 Support Engineer to provide technical support to end-users in the US region (CST time zone) and manage Microsoft 365 and Azure-related...
Demographic Data for Rogers, AR
Moving to Rogers, AR? Find some basic demographic data about Rogers, AR below.
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Salary for Help Desk Analyst Jobs in Rogers, AR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Rogers, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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