Help Desk Analyst Jobs in Arkansas
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Simmons Operating systems principles and objectives: Is familiar with Simmons' established operating systems (e.g. quality, security, office environment, company policies, LEAN); understands the responsibility...
System Support SCCM application delivery Exchange mail server MS Office 365 Remote troubleshooting tools: RAdmin, Remote Desktop, NetMeeting....
System Support SCCM application delivery Exchange mail server MS Office 365 Remote troubleshooting tools: RAdmin, Remote Desktop, NetMeeting....
Position Number: 22103616 County: Ouachita Posting End Date: 04/23/2025 Anticipated Starting Salary: $51,761.00 OIT The Department of Human Services is a place for people passionate about serving...
Experience in deploying and supporting Microsoft Server Operating Systems. Experience in VMware hypervisor and VCenter management. Experience with O365 and Azure Active Directory....
Supports and utilizes software tools to rapidly deploy pre-configured operating systems and software packages. Interacts with our exceptionally diverse community of clients....
Scope Under general direction, provides analytical and operational support to the Operational Systems Support team while working with varying levels of staff and management to implement projects...
Top Skills Details: Help desk support, Troubleshooting, Customer service, Support, network troubleshooting, network support Experience Level: Intermediate Level...
MEET COMPASS We partner with brands to power growth through exceptional customer experience Our founders were trailblazers in the eComm industry When they couldnt find a customer service partner...
Professional Lowell, AR Night Shift 7PM-7AM - M-F $19-20/Hour Job Details We are seeking a temporary Helpdesk Technician to support our client in Lowell, AR, through the end of January. This...
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkCisco Certified (CCNA) Tech Support Engineer - Located in N. New Jersey
- Rogers, AR
- 8 days ago
- Rogers, AR
- 8 days ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to...
Responsibilities & Qualifications** **RESPONSIBILITIES** + Respond to user calls, emails, and trouble tickets to provide general IT support. + Create, update, and close out help desk tickets...
Remote WorkThis job was posted by : For moreinformation, please see: Utilities**\\\IT Technical Support Supervisor\FORT SMITH, AR, US\Full-Time\30+ days ago\2734\\\\**Join our Growing Team and see why Summit...
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The IT Virtual Desktop Engineer II position...
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Arkansas
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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