Help Desk Analyst Jobs in Arkansas
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Position Number: 2208-2435 County: Pulaski Posting End Date: April 21, 2025 Arkansas School for the Deaf Join the Arkansas Department of Education where each student is recognized as an...
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday...
Job Details Job Location : Washington Regional Med. Ctr. - Fayetteville, AR Position Type : Full Time Education Level : High School Diploma or GED Salary Range : Undisclosed Job Shift : Day Job...
Position Number: 22076433 County: Pulaski Posting End Date: 04/21/2025 Anticipated Starting Salary: 51761 The Department of Public Safetys mission is to enhance the safety and security of all...
Global Technical Support for Converged Packet Optical Platform
- Manila, AR
- 2 days ago
- Manila, AR
- 2 days ago
Experience and knowledge of the Red Hat Linux operating system....
Senior Global Technical Support for Converged Packet Optical Platform
- Manila, AR
- 2 days ago
- Manila, AR
- 2 days ago
Experience and knowledge of the Red Hat Linux operating system....
IT Designated Site Desktop Support Technician Job Category: Information Technology Requisition Number: ITDES001948 ing Details ed: March 4, 2025 Full-Time Locations Showing 1 location Methodist...
Technical Support Specialist - PBMAD022825_3-4658
- Little Rock, AR
- 4 days ago
- Little Rock, AR
- 4 days ago
Beacon Hill Staffing Group, LLC Technical Support Specialist - PBMAD022825_3-4658 in Little Rock , Arkansas This job was posted by : For more information, please see: Position: Technical Support...
Remote WorkJob Details Job Location : Washington Regional Med. Ctr. - Fayetteville, AR Position Type : PRN Education Level : High School Diploma or GED Salary Range : Undisclosed Job Shift : Day Job Category...
National Support Specialist - Hospital Patient Monitoring
- Rogers, AR
- 5 days ago
- Rogers, AR
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Rogers , Arkansas As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
IT Support at New York Institute of Technology in Jonesboro, Arkansas, United States Job Description IT Support Job Location(s) US-AR-Jonesboro Job ID 2024-3691 Division College of Osteopathic...
systems, and McAfee)....
Service Desk Tech (Full-Time, Night Shift, Wed-Sun 10p-6a)
- Fayetteville, AR
- 6 days ago
- Fayetteville, AR
- 6 days ago
Provide level 1 help desk support in a high-volume call center and follow first call resolution protocols, create service desk tickets when required, provide ticket updates and follow-up with other...
Red River Systems Support Engineer II in Little Rock , Arkansas Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Position Number: 22080149 County: Pulaski Posting End Date: 3/18/2025 Anticipated Starting Salary: $46,391 DFA - OIS The mission of the Department of Finance and Administration is to provide...
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Arkansas
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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