Help Desk Analyst Jobs in Mesa, AZ

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 95 Jobs

Laboratory Computer Technician - Z4zlRktq81LM-3294

  • Chandler, AZ (8 miles from Mesa, AZ)
  • 3 hours ago
  • Chandler, AZ (8 miles from Mesa, AZ)
  • 3 hours ago

BC Forward Laboratory Computer Technician - Z4zlRktq81LM-3294 in Chandler , Arizona This job was posted by : For more information, please see: Laboratory Computer Technician Job title: Laboratory...

Help Desk Technician 3

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 3 hours ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 3 hours ago

Help Desk Technician 3 Job Description Title: Corporate Help Desk Technician 3 Location: Phoenix, AZ 85027/ Remote fully 100% Duration: 6-12 Months Shift/schedule: Sunday - Saturday, 5 or 4 days...

IT Support Engineer I

  • Gilbert, AZ (7 miles from Mesa, AZ)
  • 7 hours ago
  • Gilbert, AZ (7 miles from Mesa, AZ)
  • 7 hours ago

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation...

Help Desk Support I (57026)

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 7 hours ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 7 hours ago

Job Details Job Location: Admin Office - Phoenix, AZ Salary Range: Undisclosed Description Summary of Position: The Help Desk Support Specialist 1 position will require knowledge in basic computer troubleshooting...

Desktop Support Technician

  • Tempe, AZ (3 miles from Mesa, AZ)
  • 7 hours ago
  • Tempe, AZ (3 miles from Mesa, AZ)
  • 7 hours ago

Responsibilities: Image, load, configure, and update software on desktop/laptop and other devices. Troubleshoot any problems or issues that arise with desktops/laptops. Document any...

Desktop Support Career Training Program

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 13 hours ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 13 hours ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...

Help Desk Analyst I

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 13 hours ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 13 hours ago

The role of a Level I Help Desk Analyst is to provide IT related support utilizing phone, chat, email, or the ticketing system to communicate with our internal Phoenix Childrens staff....

Desktop Support Analyst

  • Scottsdale, AZ (6 miles from Mesa, AZ)
  • 1 day ago
  • Scottsdale, AZ (6 miles from Mesa, AZ)
  • 1 day ago

Insight Global Desktop Support Analyst in Scottsdale , Arizona Job Description We are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have experience in...

IT Service Desk Technician I (Phoenix Office)

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago

If youre passionate about building a better future for individuals, communities, and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the...

IT Support Analyst

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago

The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the...

BTS Customer Support Specialist

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago

Minimum Qualifications Excellent customer service Proficient with Windows Operating Systems, Microsoft Office Suite applications, and software installations 3 years experience performing first level...

Desktop Support Engineer

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago

Role: Desktop Support Engineer Location: Phoneix, AZ Duration: 6+ months Assists client day-to-day functionality and efficiency Provides IT support for desktops, printers, peripherals, telephone...

Laboratory Computer Technician

  • Chandler, AZ (8 miles from Mesa, AZ)
  • 4 days ago
  • Chandler, AZ (8 miles from Mesa, AZ)
  • 4 days ago

Computer Computer Technician Technician Chandler, AZ Technician, Chandler, AZ LABORATORY COMPUTER TECHNICIAN BCforward Chandler, AZ (Onsite) Contractor $38.00 - $39.00/Hour Job Details Laboratory...

IT Support Engineer I (ONS)

  • Tempe, AZ (3 miles from Mesa, AZ)
  • 4 days ago
  • Tempe, AZ (3 miles from Mesa, AZ)
  • 4 days ago

BASIC QUALIFICATIONS - High school or equivalent diploma - 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience - 2+ years of supporting and maintaining a corporate...

Primary Support Engineer

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 4 days ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 4 days ago

Company DescriptionAbout CyberArk: CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security...

Demographic Data for Mesa, AZ

Moving to Mesa, AZ? Find some basic demographic data about Mesa, AZ below.

Local
National
546,359
11,257
Large

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Mesa, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Mesa, AZ offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Mesa, AZ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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