Help Desk Analyst Jobs in Luke Afb, AZ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Scottsdale, AZ (23 miles from Luke Afb, AZ)
- 2 hours ago
- Scottsdale, AZ (23 miles from Luke Afb, AZ)
- 2 hours ago
Berkshire Hathaway Automotive is seeking an IT Field Support Technician to provide quality technical support and customer service to the end users in person and by phone. This individual will be...
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 6 hours ago
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 6 hours ago
Xerox Client Support Specialist in Phoenix , Arizona Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...
Remote WorkComputer Service Desk Technician I
- Tempe, AZ (24 miles from Luke Afb, AZ)
- 1 day ago
- Tempe, AZ (24 miles from Luke Afb, AZ)
- 1 day ago
Title: Computer Service Desk Technician Location: Tempe AZ Have you tried turning it off and on again? Oh, you have? Let me get you go someone who can help. If you know what to do next, this might...
Deskside Support Engineer - DESKS002247-5118
- Tempe, AZ (24 miles from Luke Afb, AZ)
- 1 day ago
- Tempe, AZ (24 miles from Luke Afb, AZ)
- 1 day ago
Proficient with various versions of Microsoft operating systems. Proficient with various versions of Microsoft Office Suites. Knowledge of industry quality standards....
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 1 day ago
Technical Support Specialist Medix Healthcare FULLY REMOTE, EQUIPMENT PROVIDED ** DO NOT APPLY IF YOU LIVE IN CALIFORNIA ** Full time, 40 Hours per week, Need Flexibility $21.15-23.50/hour Job...
Remote WorkIT Support Representative - Talking Stick Resort Amphitheatre
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 1 day ago
Job Summary: WHO ARE WE? Live Nation Entertainment is the worlds leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &...
Technical Support Specialist I or II (DOE)
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 1 day ago
Loads software such as operating systems, office, and operations software onto computers....
- Tempe, AZ (24 miles from Luke Afb, AZ)
- 1 day ago
- Tempe, AZ (24 miles from Luke Afb, AZ)
- 1 day ago
Experience, troubleshooting, both Mac and Windows operating system Strong knowledge of Google Workspace Scripting knowledge: bash/python/powershell or other languages Experience with networking concepts...
IT Support Engineer I, One Medical IT Support
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 2 days ago
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 2 days ago
Install, configure and maintain operating systems, applications and associated hardware....
Smart Home Technical Support Specialist I
- Tempe, AZ (24 miles from Luke Afb, AZ)
- 3 days ago
- Tempe, AZ (24 miles from Luke Afb, AZ)
- 3 days ago
Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching $1 for $1 company match up to 6%...
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 4 days ago
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 4 days ago
Adecco Permanent Recruitment has partnered with a global appliance manufacturer to recruit and hire a Full Time Field Service Engineer to lead field support for clients across the West Coast....
Associate Technical Support Representative
- Tempe, AZ (24 miles from Luke Afb, AZ)
- 4 days ago
- Tempe, AZ (24 miles from Luke Afb, AZ)
- 4 days ago
ABOUT REPAY REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in...
Technical Support Representative
- Scottsdale, AZ (23 miles from Luke Afb, AZ)
- 5 days ago
- Scottsdale, AZ (23 miles from Luke Afb, AZ)
- 5 days ago
systems, mobile devices, and cloud-based solutions Strong analytical and troubleshooting skills Proficiency with Microsoft Office Preferred Qualifications: Fluency in multiple languages Passion for...
Technical Support Specialist - PBMAD022825_2-4658
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 5 days ago
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 5 days ago
Beacon Hill Staffing Group, LLC Technical Support Specialist - PBMAD022825_2-4658 in Phoenix , Arizona This job was posted by : For more information, please see: Position: Technical Support...
Remote Work- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 5 days ago
- Phoenix, AZ (15 miles from Luke Afb, AZ)
- 5 days ago
Arizona Employer Technical Support Engineer in Phoenix , Arizona This job was posted by : For more information, please see: Our Technical Support Engineer (TSE) requires a blend of strong...
Demographic Data for Luke Afb, AZ
Moving to Luke Afb, AZ? Find some basic demographic data about Luke Afb, AZ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Luke Afb, AZ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Luke Afb, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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