Help Desk Analyst Jobs in Luke Afb, AZ

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 85 Jobs

IT Field Support Technician

Scottsdale, AZ (23 miles from Luke Afb, AZ)
4 hours ago

Scottsdale, AZ (23 miles from Luke Afb, AZ)
4 hours ago

Berkshire Hathaway Automotive is seeking an IT Field Support Technician to provide quality technical support and customer service to the end users in person and by phone. This individual will be...

Client Support Specialist

Phoenix, AZ (15 miles from Luke Afb, AZ)
9 hours ago

Phoenix, AZ (15 miles from Luke Afb, AZ)
9 hours ago

Xerox Client Support Specialist in Phoenix , Arizona Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...

Remote Work

Computer Service Desk Technician I

Tempe, AZ (24 miles from Luke Afb, AZ)
1 day ago

Tempe, AZ (24 miles from Luke Afb, AZ)
1 day ago

Title: Computer Service Desk Technician Location: Tempe AZ Have you tried turning it off and on again? Oh, you have? Let me get you go someone who can help. If you know what to do next, this might...

Deskside Support Engineer - DESKS002247-5118

Tempe, AZ (24 miles from Luke Afb, AZ)
1 day ago

Tempe, AZ (24 miles from Luke Afb, AZ)
1 day ago

Proficient with various versions of Microsoft operating systems. Proficient with various versions of Microsoft Office Suites. Knowledge of industry quality standards....

Technical Support Specialist

Phoenix, AZ (15 miles from Luke Afb, AZ)
1 day ago

Phoenix, AZ (15 miles from Luke Afb, AZ)
1 day ago

Technical Support Specialist Medix Healthcare FULLY REMOTE, EQUIPMENT PROVIDED ** DO NOT APPLY IF YOU LIVE IN CALIFORNIA ** Full time, 40 Hours per week, Need Flexibility $21.15-23.50/hour Job...

Remote Work

IT Support Representative - Talking Stick Resort Amphitheatre

Phoenix, AZ (15 miles from Luke Afb, AZ)
2 days ago

Phoenix, AZ (15 miles from Luke Afb, AZ)
2 days ago

Job Summary: WHO ARE WE? Live Nation Entertainment is the worlds leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &...

Technical Support Specialist I or II (DOE)

Phoenix, AZ (15 miles from Luke Afb, AZ)
2 days ago

Phoenix, AZ (15 miles from Luke Afb, AZ)
2 days ago

Loads software such as operating systems, office, and operations software onto computers....

Technical Support Specialist

Tempe, AZ (24 miles from Luke Afb, AZ)
2 days ago

Tempe, AZ (24 miles from Luke Afb, AZ)
2 days ago

Experience, troubleshooting, both Mac and Windows operating system Strong knowledge of Google Workspace Scripting knowledge: bash/python/powershell or other languages Experience with networking concepts...

IT Support Engineer I, One Medical IT Support

Phoenix, AZ (15 miles from Luke Afb, AZ)
2 days ago

Phoenix, AZ (15 miles from Luke Afb, AZ)
2 days ago

Install, configure and maintain operating systems, applications and associated hardware....

Smart Home Technical Support Specialist I

Tempe, AZ (24 miles from Luke Afb, AZ)
4 days ago

Tempe, AZ (24 miles from Luke Afb, AZ)
4 days ago

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching $1 for $1 company match up to 6%...

Field Support Technician

Phoenix, AZ (15 miles from Luke Afb, AZ)
4 days ago

Phoenix, AZ (15 miles from Luke Afb, AZ)
4 days ago

Adecco Permanent Recruitment has partnered with a global appliance manufacturer to recruit and hire a Full Time Field Service Engineer to lead field support for clients across the West Coast....

Associate Technical Support Representative

Tempe, AZ (24 miles from Luke Afb, AZ)
4 days ago

Tempe, AZ (24 miles from Luke Afb, AZ)
4 days ago

ABOUT REPAY REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in...

Technical Support Representative

Scottsdale, AZ (23 miles from Luke Afb, AZ)
5 days ago

Scottsdale, AZ (23 miles from Luke Afb, AZ)
5 days ago

systems, mobile devices, and cloud-based solutions Strong analytical and troubleshooting skills Proficiency with Microsoft Office Preferred Qualifications: Fluency in multiple languages Passion for...

Technical Support Specialist - PBMAD022825_2-4658

Phoenix, AZ (15 miles from Luke Afb, AZ)
5 days ago

Phoenix, AZ (15 miles from Luke Afb, AZ)
5 days ago

Beacon Hill Staffing Group, LLC Technical Support Specialist - PBMAD022825_2-4658 in Phoenix , Arizona This job was posted by : For more information, please see: Position: Technical Support...

Remote Work

Technical Support Engineer

Phoenix, AZ (15 miles from Luke Afb, AZ)
5 days ago

Phoenix, AZ (15 miles from Luke Afb, AZ)
5 days ago

Arizona Employer Technical Support Engineer in Phoenix , Arizona This job was posted by : For more information, please see: Our Technical Support Engineer (TSE) requires a blend of strong...

View all 85 jobs

Demographic Data for Luke Afb, AZ

Moving to Luke Afb, AZ? Find some basic demographic data about Luke Afb, AZ below.

Median Age

Average Household Income

Home Value vs Household Income in Luke Afb, AZ

Local

National

Total Population

7,152,939

Number of Businesses

153,803

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Analyst

A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

IT Help Desk for Beginners

Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...

Help Desk - Manager

To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Technician

Salary for Help Desk Analyst Jobs in Luke Afb, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Luke Afb, AZ offer the following education background

Bachelor's Degree

43.7%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.3%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Luke Afb, AZ

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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