Help Desk Analyst Jobs in Goodyear, AZ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 9 hours ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 9 hours ago
Xerox Client Support Specialist in Phoenix , Arizona Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...
Remote Work- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
Technical Support Specialist Medix Healthcare FULLY REMOTE, EQUIPMENT PROVIDED ** DO NOT APPLY IF YOU LIVE IN CALIFORNIA ** Full time, 40 Hours per week, Need Flexibility $21.15-23.50/hour Job...
Remote WorkIT Support Representative - Talking Stick Resort Amphitheatre
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 2 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 2 days ago
Job Summary: WHO ARE WE? Live Nation Entertainment is the worlds leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &...
Technical Support Specialist I or II (DOE)
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 2 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 2 days ago
Loads software such as operating systems, office, and operations software onto computers....
IT Support Engineer I, One Medical IT Support
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 2 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 2 days ago
Install, configure and maintain operating systems, applications and associated hardware....
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 4 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 4 days ago
Adecco Permanent Recruitment has partnered with a global appliance manufacturer to recruit and hire a Full Time Field Service Engineer to lead field support for clients across the West Coast....
Technical Support Specialist - PBMAD022825_2-4658
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 5 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 5 days ago
Beacon Hill Staffing Group, LLC Technical Support Specialist - PBMAD022825_2-4658 in Phoenix , Arizona This job was posted by : For more information, please see: Position: Technical Support...
Remote Work- Phoenix, AZ (19 miles from Goodyear, AZ)
- 5 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 5 days ago
Arizona Employer Technical Support Engineer in Phoenix , Arizona This job was posted by : For more information, please see: Our Technical Support Engineer (TSE) requires a blend of strong...
National Support Specialist - Hospital Patient Monitoring
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 6 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 6 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Phoenix , Arizona As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 7 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 7 days ago
systems, and any other computer-related technologies....
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 7 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 7 days ago
Red River Systems Support Engineer II in Phoenix , Arizona Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Product Support Specialist (Tier 2)
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 7 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 7 days ago
Phoenix, Fulltime_permanent Operations PRODUCT SUPPORT SPECIALIST (TIER 2) As a Product Specialist in our second-tier support team, you will handle more complex customer inquiries and technical...
Computer Technician - Buckeye Union High School
- Buckeye, AZ (22 miles from Goodyear, AZ)
- 7 days ago
- Buckeye, AZ (22 miles from Goodyear, AZ)
- 7 days ago
PRINCIPLE DUTIES AND RESPONSIBILITIES: Performs periodic maintenance, modifications and repairs to computer systems and equipment Installs and configures various operating systems, software, hardware...
Remote App Support Specialist, Tier 2
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 7 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 7 days ago
Remote App Support Specialist, Tier 2 POST NUMBER: 439835 Phoenix, AZ, US Remote March 4th, 2025 Administrative and Support and Waste Management and Remediation Services, Energy - Utilities &...
Remote WorkTechnical Support Representative - GCP
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 8 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 8 days ago
Job Description Infosys is seeking to hire a Technical Support Representative - GCP. In this role, candidate will be a part of a global team that provides 24x7 support on GCP Infrastructure...
Demographic Data for Goodyear, AZ
Moving to Goodyear, AZ? Find some basic demographic data about Goodyear, AZ below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Goodyear, AZ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Goodyear, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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