Help Desk Analyst Jobs in Goodyear, AZ

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 63 Jobs

Client Support Specialist

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 hours ago

Xerox Client Support Specialist in Phoenix , Arizona Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...

Remote Work

Technical Support Specialist

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 1 day ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 1 day ago

Technical Support Specialist Medix Healthcare FULLY REMOTE, EQUIPMENT PROVIDED ** DO NOT APPLY IF YOU LIVE IN CALIFORNIA ** Full time, 40 Hours per week, Need Flexibility $21.15-23.50/hour Job...

Remote Work

IT Support Representative - Talking Stick Resort Amphitheatre

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 1 day ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 1 day ago

Job Summary: WHO ARE WE? Live Nation Entertainment is the worlds leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &...

Technical Support Specialist I or II (DOE)

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 1 day ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 1 day ago

Loads software such as operating systems, office, and operations software onto computers....

IT Support Engineer I, One Medical IT Support

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago

Install, configure and maintain operating systems, applications and associated hardware....

Field Support Technician

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 4 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 4 days ago

Adecco Permanent Recruitment has partnered with a global appliance manufacturer to recruit and hire a Full Time Field Service Engineer to lead field support for clients across the West Coast....

Technical Support Specialist - PBMAD022825_2-4658

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 5 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 5 days ago

Beacon Hill Staffing Group, LLC Technical Support Specialist - PBMAD022825_2-4658 in Phoenix , Arizona This job was posted by : For more information, please see: Position: Technical Support...

Remote Work

Technical Support Engineer

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 5 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 5 days ago

Arizona Employer Technical Support Engineer in Phoenix , Arizona This job was posted by : For more information, please see: Our Technical Support Engineer (TSE) requires a blend of strong...

National Support Specialist - Hospital Patient Monitoring

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 days ago

Philips National Support Specialist - Hospital Patient Monitoring in Phoenix , Arizona As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...

Desktop Support

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 7 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 7 days ago

systems, and any other computer-related technologies....

Systems Support Engineer II

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 7 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 7 days ago

Red River Systems Support Engineer II in Phoenix , Arizona Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...

Product Support Specialist (Tier 2)

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 7 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 7 days ago

Phoenix, Fulltime_permanent Operations PRODUCT SUPPORT SPECIALIST (TIER 2) As a Product Specialist in our second-tier support team, you will handle more complex customer inquiries and technical...

Computer Technician - Buckeye Union High School

  • Buckeye, AZ (22 miles from Goodyear, AZ)
  • 7 days ago
  • Buckeye, AZ (22 miles from Goodyear, AZ)
  • 7 days ago

PRINCIPLE DUTIES AND RESPONSIBILITIES: Performs periodic maintenance, modifications and repairs to computer systems and equipment Installs and configures various operating systems, software, hardware...

Remote App Support Specialist, Tier 2

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 7 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 7 days ago

Remote App Support Specialist, Tier 2 POST NUMBER: 439835 Phoenix, AZ, US Remote March 4th, 2025 Administrative and Support and Waste Management and Remediation Services, Energy - Utilities &...

Remote Work

Technical Support Representative - GCP

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 8 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 8 days ago

Job Description Infosys is seeking to hire a Technical Support Representative - GCP. In this role, candidate will be a part of a global team that provides 24x7 support on GCP Infrastructure...

Demographic Data for Goodyear, AZ

Moving to Goodyear, AZ? Find some basic demographic data about Goodyear, AZ below.


Local
National
96,470
1,541
Medium/Lg

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Goodyear, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Goodyear, AZ offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Goodyear, AZ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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