Help Desk Analyst Jobs in Huntsville, AL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
systems, database/DBMS, and middleware Required Clearance: Public Trust (#publictrust) Required Qualifications: Must be a U.S....
system problems, connectivity issues, and user account management Contribute to and utilize the internal knowledge base for common issues and solutions and provide feedback for improvement Create,...
Remote Worksystem problems, connectivity issues, and user account management Contribute to and utilize the internal knowledge base for common issues and solutions and provide feedback for improvement Create,...
IT User Support Specialist Location: Huntsville, Alabama Description: Seeking a highly motivated IT User Support Specialist to join our team in Huntsville, Alabama. Job Responsibilities:...
Purpose of the Position: The Client Services Technician position supports various departments by providing assistance with account management, customer service, and basic IT support. This role...
Computer Support Specialist III - Kwajalein Atoll - 3655
- Huntsville, AL
- 10 days ago
- Huntsville, AL
- 10 days ago
Ready to launch your career? Be part of the next generation of access to space at one of the World's Premier Gateways to Space! RGNext employees open portals to space by providing operation and...
Help Desk Specialist SAIC Yesterday Secret Unspecified Unspecified IT - Support Huntsville, AL (ON-SITE/OFFICE) Description SAIC has an opening for a Help Desk Specialist to support the Medusa...
At Agile Defense we know that action defines the outcome and new challenges require new solutions. Thats why we always look to the future and embrace change with an unmovable spirit and the...
Cyber Defense Infrastructure Support Specialist
- Huntsville, AL
- 13 days ago
- Huntsville, AL
- 13 days ago
Create and maintain bare-metal and virtual machines with the appropriate distribution of Operating Systems and network configuration, using configuration management tools and automation where possible...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Additional experience may substitute for degree. 0-3 years of relevant IT Service Desk experience Expert level knowledge of Microsoft desktop operating systems and applications Working knowledge of...
Monitors and supports associated hardware, software, Linux operating system, and Oracle databases; Performs administration and maintenance of assigned core business systems and processes including,...
Essential Duties and Responsibilities ESSENTIAL JOB FUNCTIONS : The IT Help Desk Assistant, as a team member of the Information Technology Services Department, shall perform the duties as...
Desktop Support Administrator/Principal Desktop Support Administrator-AHT
- Huntsville, AL
- 30+ days ago
- Huntsville, AL
- 30+ days ago
Current or ability to obtain an Operating Systems Environment Certification within 90 days (i.e., Linux+, etc.)...
- Madison, AL (15 miles from Huntsville, AL)
- 30+ days ago
- Madison, AL (15 miles from Huntsville, AL)
- 30+ days ago
The focus of this position will be to provide technical product support for Hexagons Public Safety market which includes call taking, dispatching, situational awareness, records management,...
Demographic Data for Huntsville, AL
Moving to Huntsville, AL? Find some basic demographic data about Huntsville, AL below.
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Salary for Help Desk Analyst Jobs in Huntsville, AL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Huntsville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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