Help Desk Technician Jobs in Vancouver, WA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Portland, OR (13 miles from Vancouver, WA)
- 1 day ago
- Portland, OR (13 miles from Vancouver, WA)
- 1 day ago
Ability to fix issues and support all Flavors of client operating systems including windows. Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application....
Advanced Technical Support Specialist
- Portland, OR (13 miles from Vancouver, WA)
- 1 day ago
- Portland, OR (13 miles from Vancouver, WA)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Portland, OR (13 miles from Vancouver, WA)
- 2 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 2 days ago
A local company in Portland, OR is hiring an Entry Level Field/IT Technician to join the team for a great opportunity! Must have a vehicle and a valid drivers license to drive to different...
IT Desktop Support Technician II (1453-356)
- Washougal, WA (24 miles from Vancouver, WA)
- 3 days ago
- Washougal, WA (24 miles from Vancouver, WA)
- 3 days ago
Systems, MS Office....
IS Desktop Specialist I (24937)
- Portland, OR (13 miles from Vancouver, WA)
- 3 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 3 days ago
Diagnose and resolve basic to moderately advanced incidents associated with application software and desktop operating systems....
Remote Technical Support Engineer
- Portland, OR (13 miles from Vancouver, WA)
- 3 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 3 days ago
About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...
- Portland, OR (13 miles from Vancouver, WA)
- 4 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 4 days ago
The largest Automotive retailer in the world is looking for ITS Support Specialists / Field Engineers to support their 330 dealerships across North America. The Support Engineers will start their...
- Beaverton, OR (14 miles from Vancouver, WA)
- 4 days ago
- Beaverton, OR (14 miles from Vancouver, WA)
- 4 days ago
A wireless sound technology company in Beaverton, OR is looking to bring on an IT Computer Technician to support a multitude of projects and initiatives. This company is responsible for the...
Desktop Support Analyst- McMinnville/Portland, OR
- Portland, OR (13 miles from Vancouver, WA)
- 5 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 5 days ago
About GuideIT GuideIT is a US based technology services company focused on providing value to its customers through technology alignment and optimization. We are currently looking for a Desktop...
Global Product Support Engineer 5
- Tualatin, OR (23 miles from Vancouver, WA)
- 5 days ago
- Tualatin, OR (23 miles from Vancouver, WA)
- 5 days ago
The Group Youll Be A Part Of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our...
Lead Customer Support Engineer - Memory
- Hillsboro, OR (13 miles from Vancouver, WA)
- 5 days ago
- Hillsboro, OR (13 miles from Vancouver, WA)
- 5 days ago
Job Details: Job Description: The Lead Customer Support Engineer will be supporting internal and external customers of Intel Foundry, focusing on Memory Compilers, Custom Embedded Memories, and...
- Portland, OR (13 miles from Vancouver, WA)
- 10 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 10 days ago
Required: Working knowledge of current Mac and Windows operating systems....
Global Product Support Engineer 3
- Tualatin, OR (23 miles from Vancouver, WA)
- 11 days ago
- Tualatin, OR (23 miles from Vancouver, WA)
- 11 days ago
Job Listing ID: 4245948 Job Title: Global Product Support Engineer 3 Application Deadline: 07/02/2025Job Location: Tualatin Date Posted: 04/04/2025Hours Worked Per Week: 40 Shift: Day Shift...
- Hillsboro, OR (13 miles from Vancouver, WA)
- 11 days ago
- Hillsboro, OR (13 miles from Vancouver, WA)
- 11 days ago
Job Listing ID: 4246908 Job Title: IT Help Desk Support Application Deadline: 05/31/2025Job Location: Hillsboro Date Posted: 04/07/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of Job: Full...
We are looking for a highly skilled, experienced, and motivated IT Support Engineer III to grow the on-site Information Technology team in our new Vancouver HQ office. The IT Support Engineer will...
Demographic Data for Vancouver, WA
Moving to Vancouver, WA? Find some basic demographic data about Vancouver, WA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Vancouver, WA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Vancouver, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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