Help Desk Technician Jobs in Washington
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Location: Richland, Washington Title: System Support Specialist III Schedule (FT/PT): Regular Full Time Travel Required: No Clearance: Ability to Obtain North Wind Solutions is a Government...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
SQL Support Engineer - Investigations Posted at: 03/18/2025 Seattle, WA Full Remote - IT - Technical Support / Desk - Contract - Job ID: 25-12779 Title: SQL Support Engineer - Investigations...
About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with...
systems (2012 and higher) in bare metal and virtualized configurations....
Position Type: Information Systems/Technology/Help Desk Technician Date Posted: 4/17/2025 Location: CRC - Learning & Information Technology Services Closing Date: 04/25/2025 Additional Information...
Duties You will serve as the command IT Coordinator to provide IT customer support services to Trident Refit Facility. You will apply knowledge of automation systems to respond to customer service...
ESSENTIAL FUNCTIONS: The essential function of the IT Help Desk Technician includes but is not limited to: Customer service is a top priority....
Systems, MS Office....
Strong experience with Windows operating systems (Windows 10, Windows 11, MSFT Office 365). Knowledge of, and experience with common network devices: routers, switches, and access points....
General information Requisition # R59813 Locations USA-WA-Bremerton Posting Date 04/17/2025 Security Clearance Required Interim Secret Remote Type Onsite Time Type Full time Description &...
Desktop Support Specialist Looking for a Desktop Support Tech who has worked in a lab or pharma or bio-tech environment that is GMP compliant. Must have supported Windows OS. Top Skills: -...
system - Experience with hardware troubleshooting Amazon is committed to a diverse and inclusive workplace....
Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Washington
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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