Help Desk Technician Jobs in Tacoma, WA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Auburn, WA (9 miles from Tacoma, WA)
- 2 days ago
- Auburn, WA (9 miles from Tacoma, WA)
- 2 days ago
Please click here to review our Applicant Privacy Policy. HOW WE TAKE CARE OF YOU: For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off....
Support Engineer-AWS Builder Tools, Support Builder Tools (SupBT)
- Maple Valley, WA (22 miles from Tacoma, WA)
- 3 days ago
- Maple Valley, WA (22 miles from Tacoma, WA)
- 3 days ago
The ability to effectively use Linux operating system commands is essential for carrying out troubleshooting tasks....
Hardware Support Engineer, MSP CX
- Sumner, WA (10 miles from Tacoma, WA)
- 3 days ago
- Sumner, WA (10 miles from Tacoma, WA)
- 3 days ago
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit...
Cloud Support Engineer-Deployment (Japanese Fluency) , AWS Support Engineering
- Mercer Island, WA (23 miles from Tacoma, WA)
- 8 days ago
- Mercer Island, WA (23 miles from Tacoma, WA)
- 8 days ago
BASIC QUALIFICATIONS - Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience - 3+ years of network and operating system support experience and 3+ years of...
Cloud Support Engineer-BigData (Japanese Fluency) , AWS Support Engineering
- Kent, WA (13 miles from Tacoma, WA)
- 8 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 8 days ago
Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN...
Cloud Support Engineer-Storage and Content Delivery (Japanese Fluency) , AWS Support Engineering
- Mercer Island, WA (23 miles from Tacoma, WA)
- 8 days ago
- Mercer Island, WA (23 miles from Tacoma, WA)
- 8 days ago
Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN...
Jr Computer Technician/Desk-side Support
- Kent, WA (13 miles from Tacoma, WA)
- 9 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 9 days ago
Jr Computer Technician/Desk-Side Support Rate $18/hr Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and...
- Kent, WA (13 miles from Tacoma, WA)
- 9 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 9 days ago
Jr Computer Technician/Desk-Side Support Rate $17/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and...
IT Help Desk Support experience (application & hardware support) preferred. Technical Training & Certifications: HP Certifications preferred....
Hardware Support Engineer, MSP CX-Support
- Sumner, WA (10 miles from Tacoma, WA)
- 12 days ago
- Sumner, WA (10 miles from Tacoma, WA)
- 12 days ago
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and youll fit...
DIGIT is seeking a Desktop Support Technician to support onsite information technology needs for GSA users in the Regional Office Building. This position will work as part of a team to...
Firmware Development Support Engineer II
- Renton, WA (17 miles from Tacoma, WA)
- 19 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 19 days ago
Firmware Development Support Engineer II is responsible for supporting all activities in the firmware department at Meteorcomm: Facilitate functional testing and operation of firmware products and...
Desktop Support Specialist SKGS
- Port Orchard, WA (21 miles from Tacoma, WA)
- 19 days ago
- Port Orchard, WA (21 miles from Tacoma, WA)
- 19 days ago
systems, hardware, and networking.Excellent verbal and written communication skills.Able to work in a team as well as independently.SKT, Inc. is an EEO/Veteran/Disabled employer.S&K Technologies, Inc...
Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation....
Jr Driver / Computer Technician/Desk-Side Support
- Kent, WA (13 miles from Tacoma, WA)
- 19 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 19 days ago
Jr Driver / Computer Technician/Desk-Side Support Rate $20/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves...
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Tacoma, WA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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