Help Desk Technician Jobs in Kent, WA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Advanced Technical Support Specialist
- Seattle, WA (18 miles from Kent, WA)
- 11 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 11 hours ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
SQL Support Engineer Investigations
- Seattle, WA (18 miles from Kent, WA)
- 11 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 11 hours ago
SQL Support Engineer - Investigations Posted at: 03/18/2025 Seattle, WA Full Remote - IT - Technical Support / Desk - Contract - Job ID: 25-12779 Title: SQL Support Engineer - Investigations...
- Seattle, WA (18 miles from Kent, WA)
- 15 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 15 hours ago
About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with...
JBLM Technical Support Technician (TST) Manager 1
- Tacoma, WA (13 miles from Kent, WA)
- 1 day ago
- Tacoma, WA (13 miles from Kent, WA)
- 1 day ago
systems (2012 and higher) in bare metal and virtualized configurations....
- Seattle, WA (18 miles from Kent, WA)
- 2 days ago
- Seattle, WA (18 miles from Kent, WA)
- 2 days ago
Strong experience with Windows operating systems (Windows 10, Windows 11, MSFT Office 365). Knowledge of, and experience with common network devices: routers, switches, and access points....
Product Support Engineer, Prime Air
- Seattle, WA (18 miles from Kent, WA)
- 3 days ago
- Seattle, WA (18 miles from Kent, WA)
- 3 days ago
system - Experience with hardware troubleshooting Amazon is committed to a diverse and inclusive workplace....
IT Helpdesk/PC Support (36019)
- Tacoma, WA (13 miles from Kent, WA)
- 3 days ago
- Tacoma, WA (13 miles from Kent, WA)
- 3 days ago
Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including...
Technology Helpdesk Technician
- Seattle, WA (18 miles from Kent, WA)
- 3 days ago
- Seattle, WA (18 miles from Kent, WA)
- 3 days ago
Proficiency in operating systems required. Ability to use basic networking troubleshooting tools (ping, tracer, and nslookup) required....
Customer Technical Support Representative
- Seattle, WA (18 miles from Kent, WA)
- 3 days ago
- Seattle, WA (18 miles from Kent, WA)
- 3 days ago
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
- Seattle, WA (18 miles from Kent, WA)
- 4 days ago
- Seattle, WA (18 miles from Kent, WA)
- 4 days ago
F5, Inc. seeks Security Support Engineer III in Seattle, WA:Job Duties: Assist customers with a wide array of issues, from simple to complex. Analyze customer issues and coordinate with...
- Bellevue, WA (17 miles from Kent, WA)
- 4 days ago
- Bellevue, WA (17 miles from Kent, WA)
- 4 days ago
We are looking for Product Support Engineer for our client in Bellevue, WA Job Title: Product Support Engineer Job Location: Bellevue, WA Job Type: Contract Job Description: Pay Range: $50hr -...
Support Engineer - Incident Management, AWS Incident Response (AIR)
- Seattle, WA (18 miles from Kent, WA)
- 4 days ago
- Seattle, WA (18 miles from Kent, WA)
- 4 days ago
BASIC QUALIFICATIONS - 3+ years of technical support experience - Experience troubleshooting and debugging technical systems - Knowledge of UNIX/Linux operating system - Experience scripting in modern...
- Seattle, WA (18 miles from Kent, WA)
- 4 days ago
- Seattle, WA (18 miles from Kent, WA)
- 4 days ago
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the...
Tier I Technical Support Analyst-Temporary
- Auburn, WA (4 miles from Kent, WA)
- 4 days ago
- Auburn, WA (4 miles from Kent, WA)
- 4 days ago
Please click here to review our Applicant Privacy Policy. This is a Temporary position onsite at our Auburn office. Temporary positions are not eligible for benefits. SET THE COURSE The Temporary...
Enterprise Technical Support Engineer
- Tacoma, WA (13 miles from Kent, WA)
- 5 days ago
- Tacoma, WA (13 miles from Kent, WA)
- 5 days ago
systems, including Microsoft and Linux, is desirableWorking knowledge of L2, L3 devicesExcellent customer service skillsOutstanding analytical and organizational abilitySelf-starter and a good team...
Demographic Data for Kent, WA
Moving to Kent, WA? Find some basic demographic data about Kent, WA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Kent, WA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kent, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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