Help Desk Technician Jobs in Fall City, WA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Redmond, WA (16 miles from Fall City, WA)
- 5 hours ago
- Redmond, WA (16 miles from Fall City, WA)
- 5 hours ago
Set up computers with new operating systems and software configurations. Configure networks for new user systems. Perform system updates to ensure all systems are current....
- Redmond, WA (16 miles from Fall City, WA)
- 8 hours ago
- Redmond, WA (16 miles from Fall City, WA)
- 8 hours ago
Install and configure new systems, operating systems, and software. Conduct functional test plans and data collection. Work with temperature, pressure, and flow sensors....
Cloud Support Engineer- TS/SCI FS Poly
- Redmond, WA (16 miles from Fall City, WA)
- 2 days ago
- Redmond, WA (16 miles from Fall City, WA)
- 2 days ago
This position is to support Microsoft and Client! Active Clearance required : TS/SCI w/ Full scope. There are currently multiple shifts (Day, swing, night) Serve as a part of the incident...
Support Engineer-AWS Builder Tools, Support Builder Tools (SupBT)
- North Bend, WA (15 miles from Fall City, WA)
- 3 days ago
- North Bend, WA (15 miles from Fall City, WA)
- 3 days ago
The ability to effectively use Linux operating system commands is essential for carrying out troubleshooting tasks....
Hardware Support Engineer, MSP CX
- Bellevue, WA (19 miles from Fall City, WA)
- 3 days ago
- Bellevue, WA (19 miles from Fall City, WA)
- 3 days ago
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit...
Principal Product Support Engineer
- Bellevue, WA (19 miles from Fall City, WA)
- 4 days ago
- Bellevue, WA (19 miles from Fall City, WA)
- 4 days ago
[Job#DP-0502Provide end-to-end assistance to customers to facilitate migration of their UiPath products from on-premises ("On-Prem") to the UiPath Automation Cloud. Lead installation, upgrade...
National Support Specialist - Hospital Patient Monitoring
- Bothell, WA (21 miles from Fall City, WA)
- 5 days ago
- Bothell, WA (21 miles from Fall City, WA)
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Bothell , Washington As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
Cloud Support Engineer-Deployment (Japanese Fluency) , AWS Support Engineering
- Mercer Island, WA (21 miles from Fall City, WA)
- 8 days ago
- Mercer Island, WA (21 miles from Fall City, WA)
- 8 days ago
BASIC QUALIFICATIONS - Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience - 3+ years of network and operating system support experience and 3+ years of...
Cloud Support Engineer-Storage and Content Delivery (Japanese Fluency) , AWS Support Engineering
- Woodinville, WA (19 miles from Fall City, WA)
- 8 days ago
- Woodinville, WA (19 miles from Fall City, WA)
- 8 days ago
Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN...
Cloud Support Engineer-BigData (Japanese Fluency) , AWS Support Engineering
- Snoqualmie, WA (3 miles from Fall City, WA)
- 8 days ago
- Snoqualmie, WA (3 miles from Fall City, WA)
- 8 days ago
Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN...
Technical Support Specialist - II - Governance
- Bellevue, WA (19 miles from Fall City, WA)
- 13 days ago
- Bellevue, WA (19 miles from Fall City, WA)
- 13 days ago
Technical Support Specialist - II - Governance Smartsheet Inc. - Bellevue, WA Posted: 2/28/2025 - Expires: 5/29/2025 Job ID: 285868408 Apply Now I have already applied Save Job Print Email Share...
Remote WorkField Support Technician, AFT Data Collection
- Bellevue, WA (19 miles from Fall City, WA)
- 13 days ago
- Bellevue, WA (19 miles from Fall City, WA)
- 13 days ago
Amazon Fulfillment Technologies (AFT) powers Amazons global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when...
Staff Cloud Support Engineer - SQL
- Bellevue, WA (19 miles from Fall City, WA)
- 17 days ago
- Bellevue, WA (19 miles from Fall City, WA)
- 17 days ago
We are looking for a Staff Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems...
Firmware Development Support Engineer II
- Renton, WA (22 miles from Fall City, WA)
- 19 days ago
- Renton, WA (22 miles from Fall City, WA)
- 19 days ago
Firmware Development Support Engineer II is responsible for supporting all activities in the firmware department at Meteorcomm: Facilitate functional testing and operation of firmware products and...
Hardware Support Engineer - Federal
- Kirkland, WA (19 miles from Fall City, WA)
- 20 days ago
- Kirkland, WA (19 miles from Fall City, WA)
- 20 days ago
systems on an enterprise-class server level....
Demographic Data for Fall City, WA
Moving to Fall City, WA? Find some basic demographic data about Fall City, WA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Fall City, WA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fall City, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »