Help Desk Technician Jobs in Vienna, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Enterprise IT Support Officer Installer
- Herndon, VA (10 miles from Vienna, VA)
- 16 days ago
- Herndon, VA (10 miles from Vienna, VA)
- 16 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Installer (Switch Technician / VIST) to join our team in Herndon, VA. In this role, you will support...
IT/Helpdesk Support Specialist
- Triangle, VA (24 miles from Vienna, VA)
- 3 days ago
- Triangle, VA (24 miles from Vienna, VA)
- 3 days ago
As an IT Help Desk Support Specialist II, the candidate will provide technical assistance and training to system users....
Enterprise IT Support Officer (EITSO) Equipment & Video Installation Technician
- Herndon, VA (10 miles from Vienna, VA)
- 5 days ago
- Herndon, VA (10 miles from Vienna, VA)
- 5 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) Equipment & Video Installation Technician to join our team in Herndon, VA. In this role, you serve on...
Enterprise IT Support Officer - Location Support Center
- Herndon, VA (10 miles from Vienna, VA)
- 3 days ago
- Herndon, VA (10 miles from Vienna, VA)
- 3 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Location Support Center (LSC) to join our team in Herndon, VA. In this role, you will provide...
Enterprise IT Support Officer Equipment and Telephony Installer
- Herndon, VA (10 miles from Vienna, VA)
- 3 days ago
- Herndon, VA (10 miles from Vienna, VA)
- 3 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) Equipment and Telephony Installer to join our team in Herndon, VA. In this role, you support a...
- Alexandria, VA (10 miles from Vienna, VA)
- 14 hours ago
- Alexandria, VA (10 miles from Vienna, VA)
- 14 hours ago
Help Desk Technician - remote FCC 5060-585 CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is seeking a Help Desk Technician to join our team!...
Remote Work- Washington, DC (9 miles from Vienna, VA)
- 15 hours ago
- Washington, DC (9 miles from Vienna, VA)
- 15 hours ago
Windows 10 Deskside Support o Day shift Everyone usually works one weekend day every 4 to 6 weeks (One Saturday or Sunday 8 to 5 PM) Job Duties: o Incidents - Software break/fix o IMACs -...
Enterprise IT Support Officer - Location Support Center NEW
- Herndon, VA (10 miles from Vienna, VA)
- 1 day ago
- Herndon, VA (10 miles from Vienna, VA)
- 1 day ago
Enterprise IT Support Officer - Location Support Center ManTech International Today Top Secret/SCI Unspecified Unspecified IT - Support Herndon, VA (ON-SITE/OFFICE) ManTech seeks a motivated,...
MyChart Service Desk Agent TEAM 2
- Washington, DC (9 miles from Vienna, VA)
- 1 day ago
- Washington, DC (9 miles from Vienna, VA)
- 1 day ago
MyChart Service Desk Agent TEAM 2 United States Contract Yes 12763 Job Description CTG is seeking remote MyChart Customer Support Representatives to support patients with activating their...
Remote WorkIT Support Technician/Desktop Support
- Chantilly, VA (12 miles from Vienna, VA)
- 1 day ago
- Chantilly, VA (12 miles from Vienna, VA)
- 1 day ago
IT Support Technician/Desktop Support#25-60706 $29.37-$31.78 per hour Chantilly, VA All On-site Job Description Our Client, a Medical Research company, is looking for an IT Support...
Remote Mac Help Desk Support with a Minimum of 3 Years Exp
- Washington, DC (9 miles from Vienna, VA)
- 1 day ago
- Washington, DC (9 miles from Vienna, VA)
- 1 day ago
Remote Mac Help Desk Support with a Minimum of 3 Years Exp (Remote) compensation: $65 - $85 commensurate with skills and experience employment type: experience level: mid level job title: Mac Help Desk...
Remote Work- Washington, DC (9 miles from Vienna, VA)
- 1 day ago
- Washington, DC (9 miles from Vienna, VA)
- 1 day ago
The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations....
- Germantown, MD (17 miles from Vienna, VA)
- 2 days ago
- Germantown, MD (17 miles from Vienna, VA)
- 2 days ago
of virtualization technologies Experience with desktop image management Experience with anti-virus technologies and troubleshooting Familiarity with IOS, and Android mobile operating systems Basic...
Help Desk Technician Mid-level - Active Top Secret Required
- Washington, DC (9 miles from Vienna, VA)
- 2 days ago
- Washington, DC (9 miles from Vienna, VA)
- 2 days ago
As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter....
Mac Desktop Engineer with Jamf and o365
- Washington, DC (9 miles from Vienna, VA)
- 2 days ago
- Washington, DC (9 miles from Vienna, VA)
- 2 days ago
Scientific Research Company Washington DC Work Onsite Needed ASAP Contract to possible perm Level 3 MAC Desktop Engineer with Jamf Pro and Microsoft 365- enterprise Setting Job Title: Level 3 Mac...
Demographic Data for Vienna, VA
Moving to Vienna, VA? Find some basic demographic data about Vienna, VA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Vienna, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Vienna, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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