Help Desk Technician Jobs in Stafford, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT/Helpdesk Support Specialist
- Triangle, VA (12 miles from Stafford, VA)
- 4 days ago
- Triangle, VA (12 miles from Stafford, VA)
- 4 days ago
As an IT Help Desk Support Specialist II, the candidate will provide technical assistance and training to system users....
- La Plata, MD (21 miles from Stafford, VA)
- 2 days ago
- La Plata, MD (21 miles from Stafford, VA)
- 2 days ago
Located 45 minutes from the Nations Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges...
- Dahlgren, VA (19 miles from Stafford, VA)
- 2 days ago
- Dahlgren, VA (19 miles from Stafford, VA)
- 2 days ago
Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a...
- Quantico, VA (12 miles from Stafford, VA)
- 3 days ago
- Quantico, VA (12 miles from Stafford, VA)
- 3 days ago
Help Desk/Tester NewGen Technologies, Inc. View Employer's ProfileFOLLOW EMPLOYER Today Top Secret Mid Level Career (5+ yrs experience) IT - Software Quantico, VA (OFF-SITE/HYBRID) NewGen is...
DAI Help Desk Support- Journeyman
- Quantico, VA (12 miles from Stafford, VA)
- 4 days ago
- Quantico, VA (12 miles from Stafford, VA)
- 4 days ago
The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and maintenance support for the Defense Agencies Initiative (DAI). This role includes...
- Lorton, VA (22 miles from Stafford, VA)
- 5 days ago
- Lorton, VA (22 miles from Stafford, VA)
- 5 days ago
Description The Department of Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Secure Services & Support (HEITS) for the continual operations and...
- Quantico, VA (12 miles from Stafford, VA)
- 6 days ago
- Quantico, VA (12 miles from Stafford, VA)
- 6 days ago
Responsibilities Provide technical support to the end users. Support may take various forms, including phone conversations, email messages, and virtual interaction. Support functions to the...
Bsa-aml-fraud Application Support Analyst III
- Woodbridge, VA (17 miles from Stafford, VA)
- 7 days ago
- Woodbridge, VA (17 miles from Stafford, VA)
- 7 days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
- Quantico, VA (12 miles from Stafford, VA)
- 13 days ago
- Quantico, VA (12 miles from Stafford, VA)
- 13 days ago
Job Type Full-time Description Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our...
- Quantico, VA (12 miles from Stafford, VA)
- 13 days ago
- Quantico, VA (12 miles from Stafford, VA)
- 13 days ago
Overview SERVICE DESK SPECIALIST | LEAD (MIELS): Bowhead is seeking a Lead Service Desk Specialist to support a customer in Stafford, VA. Support for the contract will consist of program...
Service Desk Support Specialist Tier 1
- Dahlgren, VA (19 miles from Stafford, VA)
- 15 days ago
- Dahlgren, VA (19 miles from Stafford, VA)
- 15 days ago
Junior Tier-1 Service Desk Support Specialist As required by our governmental client, this position requires an active TS/SCI or a TS with the ability to obtain the SCI A Junior Tier -1 Service...
Senior Service Desk Support Specialist
- Dahlgren, VA (19 miles from Stafford, VA)
- 15 days ago
- Dahlgren, VA (19 miles from Stafford, VA)
- 15 days ago
Similar searchable job titles: Senior IT Support Specialist Senior Help Desk Technician Senior Technical Support Specialist Senior Desktop Support Analyst Senior IT Service Desk Analyst Keywords: IT...
Service Desk Support Specialist Tier 2
- Dahlgren, VA (19 miles from Stafford, VA)
- 15 days ago
- Dahlgren, VA (19 miles from Stafford, VA)
- 15 days ago
Similar searchable job titles: Senior IT Support Specialist Senior Help Desk Technician Senior Technical Support Specialist Senior Desktop Support Analyst Senior IT Service Desk Analyst Keywords: IT...
Senior Customer Tech Support Specialist (Help Desk)
- Dahlgren, VA (19 miles from Stafford, VA)
- 19 days ago
- Dahlgren, VA (19 miles from Stafford, VA)
- 19 days ago
and compliant with applicable regulations Basic Requirements: Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as ServiceNow....
NCIS Help Desk Analyst Tier II Secret clearance
- Quantico, VA (12 miles from Stafford, VA)
- 19 days ago
- Quantico, VA (12 miles from Stafford, VA)
- 19 days ago
Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity...
Demographic Data for Stafford, VA
Moving to Stafford, VA? Find some basic demographic data about Stafford, VA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Stafford, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Stafford, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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