Help Desk Technician Jobs in Mclean, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Enterprise IT Support Officer Installer
- Herndon, VA (12 miles from Mclean, VA)
- 16 days ago
- Herndon, VA (12 miles from Mclean, VA)
- 16 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Installer (Switch Technician / VIST) to join our team in Herndon, VA. In this role, you will support...
IT/Helpdesk Support Specialist
- Manassas, VA (20 miles from Mclean, VA)
- 3 days ago
- Manassas, VA (20 miles from Mclean, VA)
- 3 days ago
As an IT Help Desk Support Specialist II, the candidate will provide technical assistance and training to system users....
Enterprise IT Support Officer (EITSO) Equipment & Video Installation Technician
- Herndon, VA (12 miles from Mclean, VA)
- 5 days ago
- Herndon, VA (12 miles from Mclean, VA)
- 5 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) Equipment & Video Installation Technician to join our team in Herndon, VA. In this role, you serve on...
Enterprise IT Support Officer - Location Support Center
- Herndon, VA (12 miles from Mclean, VA)
- 3 days ago
- Herndon, VA (12 miles from Mclean, VA)
- 3 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Location Support Center (LSC) to join our team in Herndon, VA. In this role, you will provide...
Enterprise IT Support Officer Equipment and Telephony Installer
- Herndon, VA (12 miles from Mclean, VA)
- 3 days ago
- Herndon, VA (12 miles from Mclean, VA)
- 3 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) Equipment and Telephony Installer to join our team in Herndon, VA. In this role, you support a...
- Alexandria, VA (9 miles from Mclean, VA)
- 14 hours ago
- Alexandria, VA (9 miles from Mclean, VA)
- 14 hours ago
Help Desk Technician - remote FCC 5060-585 CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is seeking a Help Desk Technician to join our team!...
Remote Work- Washington, DC (7 miles from Mclean, VA)
- 15 hours ago
- Washington, DC (7 miles from Mclean, VA)
- 15 hours ago
Windows 10 Deskside Support o Day shift Everyone usually works one weekend day every 4 to 6 weeks (One Saturday or Sunday 8 to 5 PM) Job Duties: o Incidents - Software break/fix o IMACs -...
- Fort Meade, MD (23 miles from Mclean, VA)
- 1 day ago
- Fort Meade, MD (23 miles from Mclean, VA)
- 1 day ago
IT Help Desk Take2 Consulting View Employer's ProfileFOLLOW EMPLOYER Yesterday Top Secret Mid Level Career (5+ yrs experience) No Traveling IT - Support Fort Meade, MD (ON-SITE/OFFICE)Fort...
Enterprise IT Support Officer - Location Support Center NEW
- Herndon, VA (12 miles from Mclean, VA)
- 1 day ago
- Herndon, VA (12 miles from Mclean, VA)
- 1 day ago
Enterprise IT Support Officer - Location Support Center ManTech International Today Top Secret/SCI Unspecified Unspecified IT - Support Herndon, VA (ON-SITE/OFFICE) ManTech seeks a motivated,...
MyChart Service Desk Agent TEAM 2
- Washington, DC (7 miles from Mclean, VA)
- 1 day ago
- Washington, DC (7 miles from Mclean, VA)
- 1 day ago
MyChart Service Desk Agent TEAM 2 United States Contract Yes 12763 Job Description CTG is seeking remote MyChart Customer Support Representatives to support patients with activating their...
Remote WorkIT Support Technician/Desktop Support
- Chantilly, VA (15 miles from Mclean, VA)
- 1 day ago
- Chantilly, VA (15 miles from Mclean, VA)
- 1 day ago
IT Support Technician/Desktop Support#25-60706 $29.37-$31.78 per hour Chantilly, VA All On-site Job Description Our Client, a Medical Research company, is looking for an IT Support...
Remote Mac Help Desk Support with a Minimum of 3 Years Exp
- Washington, DC (7 miles from Mclean, VA)
- 1 day ago
- Washington, DC (7 miles from Mclean, VA)
- 1 day ago
Remote Mac Help Desk Support with a Minimum of 3 Years Exp (Remote) compensation: $65 - $85 commensurate with skills and experience employment type: experience level: mid level job title: Mac Help Desk...
Remote Work- Columbia, MD (23 miles from Mclean, VA)
- 1 day ago
- Columbia, MD (23 miles from Mclean, VA)
- 1 day ago
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our...
- Washington, DC (7 miles from Mclean, VA)
- 1 day ago
- Washington, DC (7 miles from Mclean, VA)
- 1 day ago
The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations....
- Germantown, MD (15 miles from Mclean, VA)
- 2 days ago
- Germantown, MD (15 miles from Mclean, VA)
- 2 days ago
of virtualization technologies Experience with desktop image management Experience with anti-virus technologies and troubleshooting Familiarity with IOS, and Android mobile operating systems Basic...
Demographic Data for Mclean, VA
Moving to Mclean, VA? Find some basic demographic data about Mclean, VA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Mclean, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Mclean, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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