Help Desk Technician Jobs in Manassas, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Enterprise IT Support Officer Installer
- Herndon, VA (16 miles from Manassas, VA)
- 16 days ago
- Herndon, VA (16 miles from Manassas, VA)
- 16 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Installer (Switch Technician / VIST) to join our team in Herndon, VA. In this role, you will support...
IT/Helpdesk Support Specialist
- Triangle, VA (15 miles from Manassas, VA)
- 3 days ago
- Triangle, VA (15 miles from Manassas, VA)
- 3 days ago
As an IT Help Desk Support Specialist II, the candidate will provide technical assistance and training to system users....
Enterprise IT Support Officer (EITSO) Equipment & Video Installation Technician
- Herndon, VA (16 miles from Manassas, VA)
- 5 days ago
- Herndon, VA (16 miles from Manassas, VA)
- 5 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) Equipment & Video Installation Technician to join our team in Herndon, VA. In this role, you serve on...
Enterprise IT Support Officer - Location Support Center
- Herndon, VA (16 miles from Manassas, VA)
- 3 days ago
- Herndon, VA (16 miles from Manassas, VA)
- 3 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Location Support Center (LSC) to join our team in Herndon, VA. In this role, you will provide...
Enterprise IT Support Officer Equipment and Telephony Installer
- Herndon, VA (16 miles from Manassas, VA)
- 3 days ago
- Herndon, VA (16 miles from Manassas, VA)
- 3 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) Equipment and Telephony Installer to join our team in Herndon, VA. In this role, you support a...
- Alexandria, VA (23 miles from Manassas, VA)
- 12 hours ago
- Alexandria, VA (23 miles from Manassas, VA)
- 12 hours ago
Help Desk Technician - remote FCC 5060-585 CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is seeking a Help Desk Technician to join our team!...
Remote WorkEnterprise IT Support Officer - Location Support Center NEW
- Herndon, VA (16 miles from Manassas, VA)
- 1 day ago
- Herndon, VA (16 miles from Manassas, VA)
- 1 day ago
Enterprise IT Support Officer - Location Support Center ManTech International Today Top Secret/SCI Unspecified Unspecified IT - Support Herndon, VA (ON-SITE/OFFICE) ManTech seeks a motivated,...
IT Support Technician/Desktop Support
- Chantilly, VA (8 miles from Manassas, VA)
- 1 day ago
- Chantilly, VA (8 miles from Manassas, VA)
- 1 day ago
IT Support Technician/Desktop Support#25-60706 $29.37-$31.78 per hour Chantilly, VA All On-site Job Description Our Client, a Medical Research company, is looking for an IT Support...
Cyber Workforce Qualification and Training Support Specialist
- Fort Belvoir, VA (18 miles from Manassas, VA)
- 2 days ago
- Fort Belvoir, VA (18 miles from Manassas, VA)
- 2 days ago
We are hiring for a Cyber Workforce Qualification and Training Support Specialist for our Cyber Workforce Qualification and Training Support team in support of the Army G6. The ideal candidate...
- Reston, VA (15 miles from Manassas, VA)
- 2 days ago
- Reston, VA (15 miles from Manassas, VA)
- 2 days ago
The Leidos National Security Sector is hiring for an upcoming Service Desk/VTC Technician to support US Army Central G2. The program provides IT repair, maintenance, operations, logistics, and...
Cloud Support Engineer (TS/SCI FSPoly)
- Reston, VA (15 miles from Manassas, VA)
- 2 days ago
- Reston, VA (15 miles from Manassas, VA)
- 2 days ago
Zachary Piper Solutions is seeking Cloud Support Engineers - Digital Escorts to support a critical intelligence cloud security program in the following locations; Reston, VA; Redmond, WA. The team...
Information Security Program Support Specialist
- McLean, VA (20 miles from Manassas, VA)
- 2 days ago
- McLean, VA (20 miles from Manassas, VA)
- 2 days ago
Responsibilities OBXtek is staffing for an Information Security Program Support Specialist to work at Joint Base Andrews, MD. The job will be working for the Air National Guard Intelligence...
TS/SCI CI Poly - Hardware Technician
- Chantilly, VA (8 miles from Manassas, VA)
- 2 days ago
- Chantilly, VA (8 miles from Manassas, VA)
- 2 days ago
The Hardware Technician will work with a team of technicians to install, maintain, and upgrade information system applications, hardware, and some end-user software. -This position will allow for...
IT Support / IT Help Desk Hybrid Reston VA
- Reston, VA (15 miles from Manassas, VA)
- 3 days ago
- Reston, VA (15 miles from Manassas, VA)
- 3 days ago
Hello, Title IT Support Reston, VA Minimum 4yrs experience should be there Description: Support agents will manage MyServices tickets and Sentinus situations to resolution in a 24/7/365...
- Dunn Loring, VA (16 miles from Manassas, VA)
- 3 days ago
- Dunn Loring, VA (16 miles from Manassas, VA)
- 3 days ago
PERSONNEL SUPPORT SPECIALIST Location: Dunn Loring/Falls Church, VA Office Presence: 5 days on-site Compensation: $120k Benefits: 20 days PTO, medical, dental, vision, life, AD&D, STD, LTD and...
Demographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Manassas, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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