Help Desk Technician Jobs in Hampton, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Summary Serves as a Biomedical Equipment Support Specialist (BESS) at the full performance level within a Healthcare Technology Management (HTM) department at the Hampton VA Medical Center. Works...
- Norfolk, VA (14 miles from Hampton, VA)
- 2 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 2 days ago
Software product development focus on developing multiple types/categories of software including end-user applications, enterprise data architecture and operating systems/utility software and tools,...
systems, and McAfee)....
- Norfolk, VA (14 miles from Hampton, VA)
- 4 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 4 days ago
Provides first level Help Desk support for the Office of Information Systems on the second shift, Monday Friday (1:30PM to 10:00PM) with occasional Saturday support....
Summary The Biomedical Equipment Support Specialist (BESS) (Imaging) provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the...
Computer Support Analyst Location: Hampton, Virginia, United States Department: Information Technology Work Type: Full time Workplace Type: On-site Description Resource Management Concepts, Inc....
Technical Support Specialist - Live, Virtual, Constructive (LVC) Lead Engineer Systems 3 - 22891
- Norfolk, VA (14 miles from Hampton, VA)
- 10 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 10 days ago
Must be familiar with Linux (command line) and Windows operating systems. A current CompTIA Security + certification is required for the position. Must have technical leadership ability....
Cisco Certified (CCNA) Tech Support Engineer - Located in N. New Jersey
- Norfolk, VA (14 miles from Hampton, VA)
- 11 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 11 days ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to...
Administrative Support Specialist
- Chesapeake, VA (22 miles from Hampton, VA)
- 14 days ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 14 days ago
Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We...
IT Support Engineer (Site Based) in Norfolk
- Norfolk, VA (14 miles from Hampton, VA)
- 16 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 16 days ago
systems (essential) Experience with service desk products (essential) Ability to manage site relationships and act as a first point of contact Attention to detail, ability to follow processes, and...
- Newport News, VA (3 miles from Hampton, VA)
- 17 days ago
- Newport News, VA (3 miles from Hampton, VA)
- 17 days ago
Newport News, Virginia Overview The PC Technician I performs general Help Desk and PC Tech duties by providing courteous technical expertise on the telephone or in person for reported hardware or...
Key Role Responsibilities Repairing and refurbishing donated computers Work with managers on improving process Computer troubleshooting Hard drive sanitization Disk imaging Automated operating system...
Computer Technician - Surplus Sales Lead (E-Commerce)
- Hampton, VA
- 23 days ago
- Hampton, VA
- 23 days ago
Description About The Role The Surplus Sales Lead will have primary responsibility for guiding our team through day to day processes. From keeping associates on task while processing alongside...
Engineer Systems 2 (Technical Support Specialist - Joint Interoperability Lead)
- Norfolk, VA (14 miles from Hampton, VA)
- 27 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 27 days ago
Proficiency in Linux command line and Windows operating systems. Strong written and verbal communication skills across all organizational levels....
ACNT/Aegis Computer Network Technician Test Engineer Staff
- Norfolk, VA (14 miles from Hampton, VA)
- 27 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 27 days ago
WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich...
Demographic Data for Hampton, VA
Moving to Hampton, VA? Find some basic demographic data about Hampton, VA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Hampton, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Hampton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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