Help Desk Technician Jobs in Dahlgren, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT/Helpdesk Support Specialist
- Triangle, VA (23 miles from Dahlgren, VA)
- 3 days ago
- Triangle, VA (23 miles from Dahlgren, VA)
- 3 days ago
As an IT Help Desk Support Specialist II, the candidate will provide technical assistance and training to system users....
- La Plata, MD (12 miles from Dahlgren, VA)
- 2 days ago
- La Plata, MD (12 miles from Dahlgren, VA)
- 2 days ago
Located 45 minutes from the Nations Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges...
Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a...
- Accokeek, MD (22 miles from Dahlgren, VA)
- 5 days ago
- Accokeek, MD (22 miles from Dahlgren, VA)
- 5 days ago
Description The Department of Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Secure Services & Support (HEITS) for the continual operations and...
Bsa-aml-fraud Application Support Analyst III
- Woodbridge, VA (23 miles from Dahlgren, VA)
- 7 days ago
- Woodbridge, VA (23 miles from Dahlgren, VA)
- 7 days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
Junior Tier-1 Service Desk Support Specialist As required by our governmental client, this position requires an active TS/SCI or a TS with the ability to obtain the SCI A Junior Tier -1 Service...
Similar searchable job titles: Senior IT Support Specialist Senior Help Desk Technician Senior Technical Support Specialist Senior Desktop Support Analyst Senior IT Service Desk Analyst Keywords: IT...
Similar searchable job titles: Senior IT Support Specialist Senior Help Desk Technician Senior Technical Support Specialist Senior Desktop Support Analyst Senior IT Service Desk Analyst Keywords: IT...
Senior Customer Tech Support Specialist (Help Desk)
- Dahlgren, VA
- 19 days ago
- Dahlgren, VA
- 19 days ago
and compliant with applicable regulations Basic Requirements: Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as ServiceNow....
Aegis Weapon System (AWS) Aegis Computer Network Technician (ACNT) Supervisor Trainer
- Dahlgren, VA
- 30+ days ago
- Dahlgren, VA
- 30+ days ago
Responsibilities for this Position Location: USA VA Dahlgren Full Part/Time: Full time Job Req: RQ195944 Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level...
Administrative and Technical Support Specialist
- Stafford, VA (19 miles from Dahlgren, VA)
- 60+ days ago
- Stafford, VA (19 miles from Dahlgren, VA)
- 60+ days ago
Amentum is seeking an Administrative and Technical Support Specialist. The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and...
Baseline 9 Navy Aegis Computer Network Technician (ACNT) Trainer
- Dahlgren, VA
- 90+ days ago
- Dahlgren, VA
- 90+ days ago
Overview Seeking a current and proficient Baseline 9 Navy Aegis Computer Network Trainer (ACNT) Trainer to train fleet sailors at Aegis Training and Readiness Center Dahlgren VA. Prospective...
Demonstrated ability to plan or schedule the installation and deployment of new hardware, operating systems and applications software. Active Secret security clearance....
Instructional Technology Assistant
- La Plata, MD (12 miles from Dahlgren, VA)
- 60+ days ago
- La Plata, MD (12 miles from Dahlgren, VA)
- 60+ days ago
Located 45 minutes from the Nations Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges...
- Stafford, VA (19 miles from Dahlgren, VA)
- 90+ days ago
- Stafford, VA (19 miles from Dahlgren, VA)
- 90+ days ago
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services...
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Dahlgren, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Dahlgren, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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