Help Desk Technician Jobs in West Columbia, SC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Endpoint and Virtual Desktop Engineer
- Columbia, SC (2 miles from West Columbia, SC)
- 1 hour ago
- Columbia, SC (2 miles from West Columbia, SC)
- 1 hour ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Position Type: Technology/ Computer Technician Date Posted: 4/17/2025 Location: District Education Center Date Available: 2025-2026 School Year Closing Date: Until Filled Video: Join...
Technology Support Specialist I
- Columbia, SC (2 miles from West Columbia, SC)
- 4 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 4 days ago
Work environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer within a technical help desk support center...
Technical Support - Helpdesk - Position in Columbia, SC
- Columbia, SC (2 miles from West Columbia, SC)
- 4 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 4 days ago
EXPERIENCE REQUIREMENTS: MUST have Associate Degree or higher level degree in Computer Science, Information Technology or other job related degree. If no degree, must have 2 years of job related...
- Lexington, SC (10 miles from West Columbia, SC)
- 7 days ago
- Lexington, SC (10 miles from West Columbia, SC)
- 7 days ago
Skills Required: Software Systems Proficiency: Ability to install, configure, troubleshoot, and maintain operating systems issues....
Sr. Technical Support Specialist
- Columbia, SC (2 miles from West Columbia, SC)
- 8 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 8 days ago
Technical Tools Used Daily Microsoft Office Operating systems (Win 11) What is Stanley Martin looking for?...
- Columbia, SC (2 miles from West Columbia, SC)
- 10 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 10 days ago
ADDITIONAL REQUIREMENTS: Incumbent will need to possess basic to moderate knowledge of a wide variety of applications, operating systems, and protocols of equipment used by end users....
- Lexington, SC (10 miles from West Columbia, SC)
- 10 days ago
- Lexington, SC (10 miles from West Columbia, SC)
- 10 days ago
Server operating systems: Windows modern and legacy DHCP, DNS, WINS, TCP/IP networking Third Party Software - Altiris, Symantec Endpoint Protection, BigFix, VPN, FortiClient, VDI Report distribution...
- Columbia, SC (2 miles from West Columbia, SC)
- 11 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 11 days ago
Develops support documentation and user references (i.e. faxing, operating system, and Microsoft Office applications), as necessary, for client computing Maintains an up-to-date technical and practical...
About Us: Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and...
Contingent Workforce Support Specialist
- Columbia, SC (2 miles from West Columbia, SC)
- 20 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 20 days ago
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
- Columbia, SC (2 miles from West Columbia, SC)
- 20 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 20 days ago
Job Responsibilities Under general supervision, must be able to analyze, troubleshoot and solve end user technology problems to ensure a high level of customer support and services are...
- Columbia, SC (2 miles from West Columbia, SC)
- 27 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 27 days ago
EDB Senior Support Engineer II in Columbia , South Carolina A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for...
Remote WorkIT Service Desk Support Technician
- Columbia, SC (2 miles from West Columbia, SC)
- 27 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 27 days ago
We are seeking a full-time IT Service Desktop Support Technician with passion and drive to provide great service and support and have fun! In this role you will provide tier 1 and tier 2 Service...
Service Desk Technician - Bilingual Spanish/English (TIER 1)
- Columbia, SC (2 miles from West Columbia, SC)
- 28 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 28 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Demographic Data for West Columbia, SC
Moving to West Columbia, SC? Find some basic demographic data about West Columbia, SC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in West Columbia, SC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in West Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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