Help Desk Technician Jobs in Woonsocket, RI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Endpoint and Virtual Desktop Engineer
- Providence, RI (12 miles from Woonsocket, RI)
- 17 hours ago
- Providence, RI (12 miles from Woonsocket, RI)
- 17 hours ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Advanced Technical Support Specialist
- Providence, RI (12 miles from Woonsocket, RI)
- 17 hours ago
- Providence, RI (12 miles from Woonsocket, RI)
- 17 hours ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Infrastructure Services - IT Support Manager
- Warwick, RI (20 miles from Woonsocket, RI)
- 21 hours ago
- Warwick, RI (20 miles from Woonsocket, RI)
- 21 hours ago
Position Title: IT Support Manager Location: Indianapolis, IN, Warwick, RI or Arcola, IL (Hybrid role but must live in 1 of those 3 areas) Starting Pay: $108-157K base per year DOE THE MOST...
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
- Canton, MA (23 miles from Woonsocket, RI)
- 2 days ago
- Canton, MA (23 miles from Woonsocket, RI)
- 2 days ago
Description Cloud Support Engineers at MEDITECH provision resources in the public cloud through the use of coding and scripting tools. You will work closely with our Cloud Architects and will be...
Business Operations Support Specialist
- Cumberland, RI (4 miles from Woonsocket, RI)
- 7 days ago
- Cumberland, RI (4 miles from Woonsocket, RI)
- 7 days ago
Business Operations Support Specialist Peak Performers - 4.5 Cumberland, RI Job Details Contract $28.97 - $30.41 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance...
Prob Mgmt Support Engineer, GSS Elite Problem Solvers
- Westborough, MA (19 miles from Woonsocket, RI)
- 7 days ago
- Westborough, MA (19 miles from Woonsocket, RI)
- 7 days ago
Are you driven by innovation? Is solving problems through teamwork in your DNA? Do you thrive on seeing how your contributions impact the bigger picture? If you answered "yes" to any of these,...
IT Help Desk Summer 2025 Intern-Milford, MA
- Milford, MA (10 miles from Woonsocket, RI)
- 9 days ago
- Milford, MA (10 miles from Woonsocket, RI)
- 9 days ago
Information Technology-Intern Consigli Construction Co., Inc. Interested in an outstanding opportunity to become part of a team with a stellar reputation as a community engaged Employer of Choice?...
- Marlborough, MA (24 miles from Woonsocket, RI)
- 12 days ago
- Marlborough, MA (24 miles from Woonsocket, RI)
- 12 days ago
Assists in managing regularly used servers and services including e-mail, print and back-up servers, and their associated operating systems and software....
- Canton, MA (23 miles from Woonsocket, RI)
- 12 days ago
- Canton, MA (23 miles from Woonsocket, RI)
- 12 days ago
Platform Support Engineer Canton, MA, United States and 1 more (Hybrid) JOB DESCRIPTION Locations: Canton, MA or Jersey City, NJ (Hybrid) In this position, you'll be based in one of the above...
Remote WorkTechnical Support Engineer - Level 1
- Westborough, MA (19 miles from Woonsocket, RI)
- 13 days ago
- Westborough, MA (19 miles from Woonsocket, RI)
- 13 days ago
Familiarity with firewall, switches, routers, servers, or storage concepts. o A knowledge of operating systems (Windows, Lunix, Unix) and scripting. o Windows server management / patching experience...
IT Support - Taunton, MA & Lincoln, RI
- Lincoln, RI (6 miles from Woonsocket, RI)
- 15 days ago
- Lincoln, RI (6 miles from Woonsocket, RI)
- 15 days ago
This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values....
Tier 1 It Support Opening - Immediate Need! 100% On-Site In Ashland!
- Ashland, MA (18 miles from Woonsocket, RI)
- 16 days ago
- Ashland, MA (18 miles from Woonsocket, RI)
- 16 days ago
Knowledge of modern operating systems and MS Office 365 suite is essential. The role will support our Headquarters in Ashland, MA....
Technical Support Engineer - Level 1 (Third Shift)
- Westborough, MA (19 miles from Woonsocket, RI)
- 17 days ago
- Westborough, MA (19 miles from Woonsocket, RI)
- 17 days ago
Familiarity with firewall, switches, routers, servers, or storage concepts. o A knowledge of operating systems (Windows, Lunix, Unix) and scripting. o Windows server management / patching experience...
- Franklin, MA (7 miles from Woonsocket, RI)
- 17 days ago
- Franklin, MA (7 miles from Woonsocket, RI)
- 17 days ago
Lab Support Engineer II Job Description Title: Lab Support Engineer II Duration: 9 months Location: Franklin, MA What you'll achieve As a Lab Support Engineer 2, you will be responsible for...
Demographic Data for Woonsocket, RI
Moving to Woonsocket, RI? Find some basic demographic data about Woonsocket, RI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Woonsocket, RI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Woonsocket, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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