Help Desk Technician Jobs in Wright Patterson Afb, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
F-35 Junior Help Desk Specialist Secret clearance
- Wright Patterson AFB, OH
- 3 days ago
- Wright Patterson AFB, OH
- 3 days ago
A working knowledge of the M365 office suite, MS Teams, and the windows operating system....
F-35 Help Desk Specialist Secret clearance
- Wright Patterson AFB, OH
- 4 days ago
- Wright Patterson AFB, OH
- 4 days ago
A working knowledge of the M365 office suite, MS Teams, and the windows operating system....
IT SUPPORT TECHNICIAN - Flex Shift
- Clayton, OH (14 miles from Wright Patterson Afb, OH)
- 1 day ago
- Clayton, OH (14 miles from Wright Patterson Afb, OH)
- 1 day ago
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also...
- Springboro, OH (19 miles from Wright Patterson Afb, OH)
- 3 days ago
- Springboro, OH (19 miles from Wright Patterson Afb, OH)
- 3 days ago
Job Summary The Help Desk Technician will provide technical support to ABS internal clients. The Help Desk Technician is responsible for troubleshooting and resolving IT productivity issues....
- Beavercreek, OH (11 miles from Wright Patterson Afb, OH)
- 3 days ago
- Beavercreek, OH (11 miles from Wright Patterson Afb, OH)
- 3 days ago
SUMMARY Arcticom, a subsidiary of Bering Straits Native Corporation is currently seeking a qualified Help Desk Admin Lead for Flites and Beavercreek, OH. We are seeking an experienced Help Desk...
Job Description We are seeking a motivated and customer-oriented IT Help Desk Technician to join our team....
- Enon, OH (7 miles from Wright Patterson Afb, OH)
- 10 days ago
- Enon, OH (7 miles from Wright Patterson Afb, OH)
- 10 days ago
Technical Support Specialist Job details Posted 28 February 2025 Location Enon, OH Job type Permanent Reference 955534 Job description Job Description Uses remote tools and cloud technology to...
Date Posted: 2025-02-25 Country: United States of America Location: PW229: Wright-Patterson AFB 4375 Chidlaw Road Rm S021, WPAFB, OH, 45433 USA Position Role Type: Onsite Pratt & Whitney is...
- Enon, OH (7 miles from Wright Patterson Afb, OH)
- 14 days ago
- Enon, OH (7 miles from Wright Patterson Afb, OH)
- 14 days ago
at Digital Intelligence Systems, LLC (DISYS) in Enon, Ohio, United States Job Description Support - Desktop Analyst Mid Job details Posted 21 February 2025 Location Enon, OH Job type Permanent...
- Enon, OH (7 miles from Wright Patterson Afb, OH)
- 20 days ago
- Enon, OH (7 miles from Wright Patterson Afb, OH)
- 20 days ago
*Onsite | Enon, OH* The Deskside Support Analyst role performs advanced service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs....
- Enon, OH (7 miles from Wright Patterson Afb, OH)
- 20 days ago
- Enon, OH (7 miles from Wright Patterson Afb, OH)
- 20 days ago
Our client is seeking a Desktop Analyst for a 9-month contract in Enon, OH. You will be working an onsite schedule. Contract Duration: 9 Months Required Skills & Experience Associate degree in...
- Enon, OH (7 miles from Wright Patterson Afb, OH)
- 20 days ago
- Enon, OH (7 miles from Wright Patterson Afb, OH)
- 20 days ago
Desktop Support Analyst Enon, OH 9 months Laptop setup/deployment Ability to research and resolve issues. Capable of working in a fast-paced environment Excellent verbal communication skills and...
F-35 Help Desk Specialist - Onsite - Active Secret Required
- Wright Patterson AFB, OH
- 20 days ago
- Wright Patterson AFB, OH
- 20 days ago
system REQUIREMENTS 3 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer Experience providing...
Technical Support Representative
- Yellow Springs, OH (11 miles from Wright Patterson Afb, OH)
- 45+ days ago
- Yellow Springs, OH (11 miles from Wright Patterson Afb, OH)
- 45+ days ago
Technical Support Representative remote type Hybrid locations Yellow Springs Tampa, Florida time type Full time posted on Posted 3 Days Ago job requisition id R39931 Join Xylem in the global...
- Beavercreek, OH (11 miles from Wright Patterson Afb, OH)
- 90+ days ago
- Beavercreek, OH (11 miles from Wright Patterson Afb, OH)
- 90+ days ago
systems Monitor and test PC performance and provide statistics and reports Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs....
Demographic Data for Wright Patterson Afb, OH
Moving to Wright Patterson Afb, OH? Find some basic demographic data about Wright Patterson Afb, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Wright Patterson Afb, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Wright Patterson Afb, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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