Help Desk Technician Jobs in Toledo, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Strong knowledge of Windows and Mac operating systems. Familiarity with common software applications and remote support tools. Excellent problem-solving and communication skills....
- Oak Harbor, OH (22 miles from Toledo, OH)
- 5 days ago
- Oak Harbor, OH (22 miles from Toledo, OH)
- 5 days ago
Strong knowledge of desktop operating systems, software applications, and network configurations. Ability to diagnose and resolve technical issues efficiently....
- Northwood, OH (2 miles from Toledo, OH)
- 5 days ago
- Northwood, OH (2 miles from Toledo, OH)
- 5 days ago
systems -- Required- Related IT Systems experience - 2 years -- Required- Associates Degree in information technology or Business -- Preferred- A+ Certification -- Preferred...
Co-Op - IT Help Desk - Rudolph Libbe Group - Fall 2025
- Walbridge, OH (6 miles from Toledo, OH)
- 7 days ago
- Walbridge, OH (6 miles from Toledo, OH)
- 7 days ago
CO-OP - IT HELP DESK - RUDOLPH LIBBE GROUP - FALL 2025 JOB LOCATION Walbridge, OH JOB CATEGORY Information Technology The Rudolph Libbe Group is a one-stop provider of construction and consulting...
Co-Op - IT Help Desk - Rudolph Libbe Group - Spring 2026
- Walbridge, OH (6 miles from Toledo, OH)
- 7 days ago
- Walbridge, OH (6 miles from Toledo, OH)
- 7 days ago
CO-OP - IT HELP DESK - RUDOLPH LIBBE GROUP - SPRING 2026 JOB LOCATION Walbridge, OH JOB CATEGORY Information Technology The Rudolph Libbe Group is a one-stop provider of construction and...
SUMMARY The Support, Yardi Help Desk is an experienced and dynamic team player who will be on the front line of support for stakeholders using the Yardi Senior product suite. The ideal candidate...
Remote WorkOnsite contract : Helpdesk Technician in Toledo, OH / 5 days a week
- Toledo, OH
- 10 days ago
- Toledo, OH
- 10 days ago
Strong knowledge of Windows and Mac operating systems. Familiarity with common software applications and remote support tools. Excellent problem-solving and communication skills....
Summary: The IT Support Technician provides computer hardware and software support to internal users, with an emphasis on effective issue resolution and customer satisfaction. The ITSS Technician...
- Walbridge, OH (6 miles from Toledo, OH)
- 25 days ago
- Walbridge, OH (6 miles from Toledo, OH)
- 25 days ago
HELP DESK TECHNICIAN JOB LOCATION Walbridge, OH JOB CATEGORY IT The Rudolph Libbe Group is a one-stop provider of construction and consulting services that range from site selection and financing to...
Technology Computer Technician- Level 3
- Monroe, MI (18 miles from Toledo, OH)
- 90+ days ago
- Monroe, MI (18 miles from Toledo, OH)
- 90+ days ago
At least two (2) years of experience in configuring, installing, and maintaining operating systems, hardware, and peripheral equipment....
Technology Level 4 Support Specialist
- Monroe, MI (18 miles from Toledo, OH)
- 90+ days ago
- Monroe, MI (18 miles from Toledo, OH)
- 90+ days ago
Perform advanced configuration, installation, and maintenance of operating systems, hardware, and software applications....
Demographic Data for Toledo, OH
Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Toledo, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Toledo, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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