Help Desk Technician Jobs in Kettering, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Technician (TS/SCI Required) - Patterson, OH
- Wright Patterson AFB, OH (8 miles from Kettering, OH)
- 12 hours ago
- Wright Patterson AFB, OH (8 miles from Kettering, OH)
- 12 hours ago
Akima Global Technology is looking for a Help Desk Technician III to work at Wright Patterson AFB, Ohio. To join our team of outstanding professionals, apply today!...
- Dayton, OH (2 miles from Kettering, OH)
- 2 days ago
- Dayton, OH (2 miles from Kettering, OH)
- 2 days ago
Configures and deploys computer hardware, mobile devices, and software for employees by performing and ensuring the proper installation of cables, peripheral devices, operating systems, and appropriate...
- Miamisburg, OH (7 miles from Kettering, OH)
- 3 days ago
- Miamisburg, OH (7 miles from Kettering, OH)
- 3 days ago
Experience with desktop and server operating systems, including Windows operating systems. Working knowledge of a range of diagnostic utilities....
- Wpafb, OH (8 miles from Kettering, OH)
- 9 days ago
- Wpafb, OH (8 miles from Kettering, OH)
- 9 days ago
Seventh Emergence is looking for a Computer Service Technician. Job Duties and Responsibilities: Main Responsibilities: Provide hardware/software support - installation, update, configure,...
IT Equipment Coordinator , IT Support Engineer I, OTS
- Union, OH (13 miles from Kettering, OH)
- 11 days ago
- Union, OH (13 miles from Kettering, OH)
- 11 days ago
Job summary Amazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center. Fulfillment Centers throughout the U.S....
Junior Helpdesk Support Engineer - 2069808
- Moraine, OH (2 miles from Kettering, OH)
- 12 days ago
- Moraine, OH (2 miles from Kettering, OH)
- 12 days ago
desk support in a Windows environment- Support for iPads and other Apple/PC products- Resetting passwords, setting up accounts, and computers- Handling small projects and project initiatives during...
Reynolds and Reynolds is currently seeking Technical Support Specialists who are bilingual in Spanish and English. As a Bilingual Technical Support Specialist, you will use your proficiency in...
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization...
- Moraine, OH (2 miles from Kettering, OH)
- 18 days ago
- Moraine, OH (2 miles from Kettering, OH)
- 18 days ago
Computer Support Specialist Overview PLACEMENT TYPE: Temporary SALARY: $30-35 per hour START DATE: 04.21.2025 Job Description: We are looking for an experienced Computer Support Specialist to join...
IT Service Desk Technician - Weekend Shift
- Vandalia, OH (11 miles from Kettering, OH)
- 30+ days ago
- Vandalia, OH (11 miles from Kettering, OH)
- 30+ days ago
Overview A world leader in innovative, casual footwear,Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the...
- Franklin, OH (14 miles from Kettering, OH)
- 30+ days ago
- Franklin, OH (14 miles from Kettering, OH)
- 30+ days ago
Job Type Full-time Description Basic Functions and Scope of Job: The purpose of the Software Support Specialist is to provide, in a timely manner, both remote and on-site customer support for the...
- Springboro, OH (12 miles from Kettering, OH)
- 30+ days ago
- Springboro, OH (12 miles from Kettering, OH)
- 30+ days ago
Job Summary The Help Desk Technician will provide technical support to ABS internal clients. The Help Desk Technician is responsible for troubleshooting and resolving IT productivity issues....
- Enon, OH (16 miles from Kettering, OH)
- 45+ days ago
- Enon, OH (16 miles from Kettering, OH)
- 45+ days ago
Technical Support Specialist Job details Posted 28 February 2025 Location Enon, OH Job type Permanent Reference 955534 Job description Job Description Uses remote tools and cloud technology to...
F-35 Help Desk Specialist - Onsite - Active Secret Required
- Wright Patterson AFB, OH (8 miles from Kettering, OH)
- 45+ days ago
- Wright Patterson AFB, OH (8 miles from Kettering, OH)
- 45+ days ago
system REQUIREMENTS 3 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer Experience providing...
Demographic Data for Kettering, OH
Moving to Kettering, OH? Find some basic demographic data about Kettering, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Kettering, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kettering, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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