Help Desk Technician Jobs in Dayton, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Configures and deploys computer hardware, mobile devices, and software for employees by performing and ensuring the proper installation of cables, peripheral devices, operating systems, and appropriate...
#LI-LS3 #LI-ONSITE Keywords: 401k, 401k match, pto, paid time off, holiday, medical, dental, health, culture, intrusion prevention, intrusion prevention system, intrusion detection, intrusion detection...
Position Type: Technology/ Technology Assistant Date Posted: 4/15/2025 Location: Celina City Schools Education Complex District: Celina City Schools School District: Celina City...
Job Title Help Desk Analyst (Part-Time) - Information Technology Location Remote - Dayton, OH Job Number 05199 Department IT Operations Job Category Support Job Type Part-Time Status Regular Job...
Remote WorkSeventh Emergence is looking for a Computer Service Technician. Job Duties and Responsibilities: Main Responsibilities: Provide hardware/software support - installation, update, configure,...
Financial Systems Support Analyst (Help Desk Lead)**- Are you a tech enthusiast who loves solving complex problems?- Do you have a keen eye for detail and excellent analytical skills?- Would your...
## Position description:As a Network Support Specialist, you will serve as the single point of ownership for dealership computer hardware and networking issues. This can include troubleshooting...
IT Support Technician Intern (part-time)
- Versailles, OH (11 miles from Dayton, OH)
- 16 days ago
- Versailles, OH (11 miles from Dayton, OH)
- 16 days ago
JOB SUMMARY: This position is primarily responsible for identifying, implementing, tuning, troubleshooting, documenting, maintaining and supporting Midmark's desktop computers, laptops, thin...
- New Bremen, OH (24 miles from Dayton, OH)
- 18 days ago
- New Bremen, OH (24 miles from Dayton, OH)
- 18 days ago
One to two years of experience with PC operating systems and business application software systems is preferred. Must have good communication and interpersonal skills....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Piper Enterprise Solutions is seeking a Cyber Security Support Engineer to join an incredibly talented cyber security company located in Dayton, OH. This is a hybrid role consisting of 2 days...
Piper Companies is looking for a Cyber Security Support Engineer to join a government contractor in Dayton, OH. This role requires the candidate to have an active Secret Clearance Essential Duties...
Does this describe you? Do your achievements put you in the top 5% of everything you do? Are you skilled at resolving technical issues while maintaining exceptional customer service? Do you have a...
Demographic Data for Dayton, OH
Moving to Dayton, OH? Find some basic demographic data about Dayton, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Dayton, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Dayton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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