Help Desk Technician Jobs in Dayton, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
A qualified candidate will have a technical aptitude for troubleshooting complex systems across multiple operating systems, hardware platforms, and integrated enterprise systems.Identify, troubleshoot...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Dayton, OH
- 2 days ago
- Dayton, OH
- 2 days ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization...
Information Technology Management Support SpecialistJob LocationsUS-OH-WPAFBID2025-9116CategoryInformation TechnologyTypeRegular Full-TimeOverviewAt Credence, we support our clients'...
Piper Enterprise Solutions is seeking a Cyber Security Support Engineer to join an incredibly talented cyber security company located in Dayton, OH. This is a hybrid role consisting of 2 days...
Piper Companies is looking for a Cyber Security Support Engineer to join a government contractor in Dayton, OH. This role requires the candidate to have an active Secret Clearance Essential Duties...
Solutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients...
Piper Companies is seeking a Cyber Security Support Engineer for an Information technology government-contractor in Dayton, OH. Responsibilities for the Cyber Security Support Engineer: Lead the...
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether its providing clean water to more than a billion people on the planet,...
Desk support tickets....
Remote WorkDesktop Support Technician II Job Description Job Title: Desktop Support Technician II Duration: 3 months (Temp to Hire) Location: Beavercreek OH 45430 Shift: M-F, 8am-4:30 pm. Very little, if any...
Does this describe you? Do your achievements put you in the top 5% of everything you do? Are you skilled at resolving technical issues while maintaining exceptional customer service? Do you have a...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic ClinDoc Application Support Senior Analyst /...
- Dayton, OH
- 45+ days ago
- Dayton, OH
- 45+ days ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Clinical Application Support / Project Delivery Senior Analyst,...
Demographic Data for Dayton, OH
Moving to Dayton, OH? Find some basic demographic data about Dayton, OH below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Dayton, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Dayton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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