Help Desk Technician Jobs in Cuyahoga Falls, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Akron, OH (7 miles from Cuyahoga Falls, OH)
- 21 hours ago
- Akron, OH (7 miles from Cuyahoga Falls, OH)
- 21 hours ago
Full Time 40 Hours/Week Monday - Friday, Rotating Weekends/Holidays 2nd Shift: 3pm-11pm Onsite, 5 days/week Summary: The Desktop Support Analyst position is responsible for installing and...
- Warrensvl Hts, OH (23 miles from Cuyahoga Falls, OH)
- 1 day ago
- Warrensvl Hts, OH (23 miles from Cuyahoga Falls, OH)
- 1 day ago
Location : Cleveland, Ohio (In-Office) Salary : $70,000 - $80,000 (DOE) Growth Opportunity | Professional Development | Great Benefits Who We Are We're a trusted Managed IT Service Provider based...
- Independence, OH (19 miles from Cuyahoga Falls, OH)
- 3 days ago
- Independence, OH (19 miles from Cuyahoga Falls, OH)
- 3 days ago
About KeyfactorOur mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital...
- Twinsburg, OH (11 miles from Cuyahoga Falls, OH)
- 3 days ago
- Twinsburg, OH (11 miles from Cuyahoga Falls, OH)
- 3 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Director FERC & RTO Technical Support - Regulated Commodity Operations and Compliance
- Akron, OH (7 miles from Cuyahoga Falls, OH)
- 3 days ago
- Akron, OH (7 miles from Cuyahoga Falls, OH)
- 3 days ago
FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers lives brighter, the environment better and our communities...
- Akron, OH (7 miles from Cuyahoga Falls, OH)
- 5 days ago
- Akron, OH (7 miles from Cuyahoga Falls, OH)
- 5 days ago
Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its...
- Parma, OH (21 miles from Cuyahoga Falls, OH)
- 5 days ago
- Parma, OH (21 miles from Cuyahoga Falls, OH)
- 5 days ago
Insight Global is seeking a Technical Support Engineer to support one of our clients who is in the charter management industry with schools in five different countries. This role is a 6-month...
- Independence, OH (19 miles from Cuyahoga Falls, OH)
- 5 days ago
- Independence, OH (19 miles from Cuyahoga Falls, OH)
- 5 days ago
About KeyfactorOur mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital...
- Kent, OH (7 miles from Cuyahoga Falls, OH)
- 9 days ago
- Kent, OH (7 miles from Cuyahoga Falls, OH)
- 9 days ago
Resolves problems that the first-tier of help desk support is unable to resolve. Reports to designated administrator.....
Technical Support Representative I
- Richfield, OH (10 miles from Cuyahoga Falls, OH)
- 10 days ago
- Richfield, OH (10 miles from Cuyahoga Falls, OH)
- 10 days ago
systems and Microsoft Office365 Applications Navigate360 is an Equal Opportunity Employer and does not discriminate against applicants due race, color, religion, national origin, sex, age, disability...
Remote Work- Rittman, OH (19 miles from Cuyahoga Falls, OH)
- 11 days ago
- Rittman, OH (19 miles from Cuyahoga Falls, OH)
- 11 days ago
Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments-at home, at work, and virtually everywhere in...
- Brecksville, OH (13 miles from Cuyahoga Falls, OH)
- 14 days ago
- Brecksville, OH (13 miles from Cuyahoga Falls, OH)
- 14 days ago
BRECKSVILLE-BROADVIEW HEIGHTS CITY SCHOOL DISTRICT VACANCY CLASSIFICATION VACANCY: Computer Technician LOCATION: BBHES WORK SCHEDULE: M-F/8 Hours Per Day EFFECTIVE DATE ASAP BENEFITS: Medical,...
- Brooklyn, OH (24 miles from Cuyahoga Falls, OH)
- 18 days ago
- Brooklyn, OH (24 miles from Cuyahoga Falls, OH)
- 18 days ago
We are excited to offer a fully remote opportunity for a Support Engineer to join our dynamic team. This role is perfect for individuals who are passionate about technology and eager to contribute...
Remote Work- Barberton, OH (11 miles from Cuyahoga Falls, OH)
- 20 days ago
- Barberton, OH (11 miles from Cuyahoga Falls, OH)
- 20 days ago
Proven skills in Microsoft operating systems and Microsoft standard software (Office / Teams / Etc) is required....
- Warrensvl Hts, OH (23 miles from Cuyahoga Falls, OH)
- 22 days ago
- Warrensvl Hts, OH (23 miles from Cuyahoga Falls, OH)
- 22 days ago
Location : Cleveland, Ohio (In-Office) Salary : $70,000 - $80,000 (DOE) Growth Opportunity | Professional Development | Great Benefits Who We Are We're a trusted Managed IT Service Provider based...
Demographic Data for Cuyahoga Falls, OH
Moving to Cuyahoga Falls, OH? Find some basic demographic data about Cuyahoga Falls, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Cuyahoga Falls, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Cuyahoga Falls, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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