Help Desk Technician Jobs in Columbus, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Grove City, OH (17 miles from Columbus, OH)
- 3 hours ago
- Grove City, OH (17 miles from Columbus, OH)
- 3 hours ago
system functionality or equivalent training and or education is required.Skills: Demonstrated ability to focus on the objectives while providing instruction and remain calm.Customer Service experience...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the...
IT Student HelpDesk The Ohio State University - 4.1 Columbus, OH Job Details 1 day ago Qualifications Software troubleshooting Entry level Full Job Description Job Description IT Help Desk Student...
Job Title: Help Desk Technician Department: Health System Shared Services | Desk Top Support Job Description Responsible for receiving, resolving, escalating, and monitoring customer issues/requests...
Compensation Type: Hourly Compensation: $21.69 Job Summary The Information Technology (IT) Technician I position is responsible for providing technical support to the users while working under...
Technician, IT Support Services Columbus State Community College
- Columbus, OH
- 3 days ago
- Columbus, OH
- 3 days ago
ESSENTIAL JOB FUNCTIONS Customer Service Collaborate with fellow frontline technicians on work orders generated by the institutional ticketing system to address challenges faced by college...
- Columbus, OH (6 miles from Columbus, OH)
- 3 days ago
- Columbus, OH (6 miles from Columbus, OH)
- 3 days ago
Job Title: Help Desk Technician Department: Health System Shared Services | Desk Top Support Job Description Responsible for receiving, resolving, escalating, and monitoring customer issues/requests...
- Columbus, OH (6 miles from Columbus, OH)
- 3 days ago
- Columbus, OH (6 miles from Columbus, OH)
- 3 days ago
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact .... If you have questions while submitting an application, please review these frequently...
Technical Support Tech - New Albany
- New Albany, OH (10 miles from Columbus, OH)
- 3 days ago
- New Albany, OH (10 miles from Columbus, OH)
- 3 days ago
For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately...
About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative...
School District: Celina City Schools HELP DESK and TECHNOLOGY SUPPORT SPECIALIST (Executive Secretary Plan) 260 days / 8 hours / $22.12 - $32.49 (depending on experience) Summary: The Help Desk...
Local candidates only! Job Title: Customer Supp/Account Rep-Sr-IT | Level 2 Job Id: MOR2JP00016069 Client: Morgan Stanley Location: 4343 Easton Commons, Columbus, OH, USA, 43219 Duration: 12...
JOB DETAILS:- Position: Help Desk Technician Contract: 1 year contract ( extension and perm possibility ) Shift: 8 AM - 5 PM (Mon-Fri) ; 40hrs/ weekly Address : 4343 Easton Commons Columbus OH USA 43219...
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Columbus, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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