Help Desk Technician Jobs in Canton, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems on desktops and laptops Collaborate with other IT team members to escalate and resolve complex technical issues in a timely manner Document all support activities, including resolutions, in...
- Akron, OH (18 miles from Canton, OH)
- 1 day ago
- Akron, OH (18 miles from Canton, OH)
- 1 day ago
Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers and computer hardware....
- Barberton, OH (19 miles from Canton, OH)
- 3 days ago
- Barberton, OH (19 miles from Canton, OH)
- 3 days ago
Technical proficiency in areas relating to computer hardware, computer operating systems and desktop applications. Experience in PC imaging and software package creation/deployment....
Engineer III - Technical Support (Data Analysis Focus)
- Akron, OH (18 miles from Canton, OH)
- 6 days ago
- Akron, OH (18 miles from Canton, OH)
- 6 days ago
Extensive knowledge of PCs in the current company operating system environment, including full proficiency in Word, Excel, and Power Point. Advanced Excel skills are beneficial....
- Akron, OH (18 miles from Canton, OH)
- 9 days ago
- Akron, OH (18 miles from Canton, OH)
- 9 days ago
Our client is looking for a Desktop Support Technician for a 3-month contract in Akron OH, 44308. Applicants must be currently authorized to work in the US on a full-time basis now and in the...
Technical Support Representative-HYBRID ROLE
- Akron, OH (18 miles from Canton, OH)
- 12 days ago
- Akron, OH (18 miles from Canton, OH)
- 12 days ago
Description DRB Systems (DRB) is the leading provider of technology-enabled devices and software solutions to the North American car wash industry. The Technical Support Representative is...
- Barberton, OH (19 miles from Canton, OH)
- 13 days ago
- Barberton, OH (19 miles from Canton, OH)
- 13 days ago
Genesis10 is seeking a Cloud Support Engineer for a remote 6-month contract position. This position is availoable for W2 candidates that can start withing 2-3 weeks. This position is fully...
Remote WorkPURPOSE OF POSITION This position is responsible for providing Aultman Health Foundation employees, patients, and visitors assistance in obtaining service from the support services listed below....
- Dover, OH (17 miles from Canton, OH)
- 17 days ago
- Dover, OH (17 miles from Canton, OH)
- 17 days ago
Overview Provides timely and courteous service to internal and external clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to...
- Akron, OH (18 miles from Canton, OH)
- 28 days ago
- Akron, OH (18 miles from Canton, OH)
- 28 days ago
Job Title: Desktop Support Technician II Location: 341 White Pond Dr. Akron OH 44320 Duration: 03 Months Contract to hire Shift timings: (M-F) 7:30am-4:30pm. Overtime? No. On-call? No Job...
Desktop Tech II- Onsite Arkron Ohio
- Akron, OH (18 miles from Canton, OH)
- 28 days ago
- Akron, OH (18 miles from Canton, OH)
- 28 days ago
systems, networks, databases and network security concepts and tools is required....
- Massillon, OH (6 miles from Canton, OH)
- 30+ days ago
- Massillon, OH (6 miles from Canton, OH)
- 30+ days ago
The following is posted on OhioMeansJobs.com S-634-2 Job Title: Help Desk Analyst - OMJST Worksite Location: 2323 Nave Road SE, Massillon, OH 44646 Number of Openings: 2 APPLY DIRECT to Seifert...
Demographic Data for Canton, OH
Moving to Canton, OH? Find some basic demographic data about Canton, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Canton, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Canton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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