Help Desk Technician Jobs in Clayton, NC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Garner, NC (6 miles from Clayton, NC)
- 8 hours ago
- Garner, NC (6 miles from Clayton, NC)
- 8 hours ago
Intratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized...
Epic Certified Willow Inpatient Support Specialist
- Raleigh, NC (14 miles from Clayton, NC)
- 17 hours ago
- Raleigh, NC (14 miles from Clayton, NC)
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Raleigh, NC (14 miles from Clayton, NC)
- 18 hours ago
- Raleigh, NC (14 miles from Clayton, NC)
- 18 hours ago
Thorough experience with Outlook, Windows Operating System, Printers, Anti-Virus applications....
The on-site supporter matches the required skill grade/ experience level Has and maintains the necessary technical knowledge to execute the IT on-site support tasks Perform the On-Site IT services...
- Raleigh, NC (14 miles from Clayton, NC)
- 1 day ago
- Raleigh, NC (14 miles from Clayton, NC)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Associate Technical Support Engineer Intern
- Raleigh, NC (14 miles from Clayton, NC)
- 1 day ago
- Raleigh, NC (14 miles from Clayton, NC)
- 1 day ago
About the job The Red Hat Experience Engineering (XE) team is looking for an Associate Technical Support Engineer intern to join us in Raleigh to support XE's mission to amplify the value of Red...
Remote Work- Raleigh, NC (14 miles from Clayton, NC)
- 3 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 3 days ago
Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and...
Container Platform Support Engineer - OpenShift
- Raleigh, NC (14 miles from Clayton, NC)
- 4 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 4 days ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....
- Raleigh, NC (14 miles from Clayton, NC)
- 6 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 6 days ago
Red River Systems Support Engineer II in Raleigh , North Carolina Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
- Raleigh, NC (14 miles from Clayton, NC)
- 8 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 8 days ago
Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...
Remote Work- Raleigh, NC (14 miles from Clayton, NC)
- 11 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 11 days ago
Wilson Language Training Customer Support Specialist in Raleigh , North Carolina Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are...
- Raleigh, NC (14 miles from Clayton, NC)
- 11 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 11 days ago
Eliassen Group Operations Support Engineer in Raleigh , North Carolina Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...
Remote WorkMarket Connectivity engineer - Trading Technology - Assistant Vice President
- Cary, NC (20 miles from Clayton, NC)
- 12 days ago
- Cary, NC (20 miles from Clayton, NC)
- 12 days ago
Job Title Market Connectivity engineer - Trading Technology Corporate Title Assistant Vice President Location Cary, NC Who we are In short an essential part of Deutsche Banks technology solution,...
- Cary, NC (20 miles from Clayton, NC)
- 12 days ago
- Cary, NC (20 miles from Clayton, NC)
- 12 days ago
Level/Function: Lead Associate, Client Support Services Title: Technical Support Analyst About BetaNXT BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time...
Demographic Data for Clayton, NC
Moving to Clayton, NC? Find some basic demographic data about Clayton, NC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Clayton, NC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Clayton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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