Help Desk Technician Jobs in Norwich, NY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Sidney, NY (19 miles from Norwich, NY)
- 3 days ago
- Sidney, NY (19 miles from Norwich, NY)
- 3 days ago
Help Desk Technician!...
Full Job DescriptionJob#: 2069895Job Description:Job Title: PC/Laptop Deskside Support TechnicianLocation: Norwich, NYPay Rate: $20-$22 per hourTo Apply: Please send your updated resume to Julissa...
Immediate need for a talented Desktop Support Technician. This is a 12+months contract opportunity with long-term potential and is located in Norwich, NY (Onsite). Please review the job...
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.? Application support: Include all applications in the computer....
Job#: 2069895 Job Description: Job Title: PC/Laptop Deskside Support Technician Location: Norwich, NY Pay Rate: $20-$22 per hour To Apply: Please send your updated resume to Julissa to Overview:...
Our client is looking for a Desktop Support Technician for a 3-month contract in Norwich, NY 13815. Applicants must be currently authorized to work in the US on a full-time basis now and in the...
Desktop Support Technician I Job Description Job Title: Desktop Support Technician I Duration: 3 months (temp to hire) Location: Norwich, NY 13815 Shift: Shift M-F 8 am-5 PM. Notes: Top 2 Skills...
- New Berlin, NY (14 miles from Norwich, NY)
- 27 days ago
- New Berlin, NY (14 miles from Norwich, NY)
- 27 days ago
systems; May enter commands at a computer terminal and set controls on computer and peripheral devices....
Summer Technology Assistant Colgate University
- Hamilton, NY (19 miles from Norwich, NY)
- 30+ days ago
- Hamilton, NY (19 miles from Norwich, NY)
- 30+ days ago
Accountabilities: Each summer, the Information Technology Services department seeks additional staffing to complete the many projects and summer operational procedures that must be accomplished to...
- Hamilton, NY (19 miles from Norwich, NY)
- 30+ days ago
- Hamilton, NY (19 miles from Norwich, NY)
- 30+ days ago
Job Category: Casual Wage Position Title: Summer Technology Assistant Full Time/Part Time: Part Time Division: Dean of the Faculty Department: Information Technology Services - Classrooms, Digital...
- Greene, NY (16 miles from Norwich, NY)
- 60+ days ago
- Greene, NY (16 miles from Norwich, NY)
- 60+ days ago
Knowledge of computer and peripheral equipment, network and computer operating systems (e.g. Windows family, Linux, and Mac OS X)....
Demographic Data for Norwich, NY
Moving to Norwich, NY? Find some basic demographic data about Norwich, NY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Norwich, NY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Norwich, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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