Help Desk Technician Jobs in Melville, NY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Epic Certified Willow Inpatient Support Specialist
- Stamford, CT (19 miles from Melville, NY)
- 16 hours ago
- Stamford, CT (19 miles from Melville, NY)
- 16 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Stamford, CT (19 miles from Melville, NY)
- 1 day ago
- Stamford, CT (19 miles from Melville, NY)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Sr. Technical Support Engineer
- Queens Village, NY (18 miles from Melville, NY)
- 4 days ago
- Queens Village, NY (18 miles from Melville, NY)
- 4 days ago
The New York City Department of Correction (DOC) is an integral part of the City's evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City...
- Bohemia, NY (14 miles from Melville, NY)
- 5 days ago
- Bohemia, NY (14 miles from Melville, NY)
- 5 days ago
L2 Technical Support Location: / Bohemia, NY Duration: 12 Months+ Break/Fix, Imaging, and Vendor Coordination Responsibilities: Provide break/fix support for desktops, laptops, and peripherals...
National Support Specialist - Hospital Patient Monitoring
- Stamford, CT (19 miles from Melville, NY)
- 5 days ago
- Stamford, CT (19 miles from Melville, NY)
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Stamford , Connecticut As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
Administrative and Technical Support Specialist
- Westbury, NY (9 miles from Melville, NY)
- 5 days ago
- Westbury, NY (9 miles from Melville, NY)
- 5 days ago
Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements...
- Wantagh, NY (9 miles from Melville, NY)
- 5 days ago
- Wantagh, NY (9 miles from Melville, NY)
- 5 days ago
The Support Technician is a dynamic and passionate follower of technology that is eager to advance in their career in IT. Based out of our office in Long Island, this position will give...
- Queens Village, NY (18 miles from Melville, NY)
- 6 days ago
- Queens Village, NY (18 miles from Melville, NY)
- 6 days ago
IT Support Assistant (Hourly) GENERAL DUTIES I.T. Support Assistants support routine operations and problem resolution of computing and/or communications functions at a College or Unit. They work...
- Darien, CT (20 miles from Melville, NY)
- 6 days ago
- Darien, CT (20 miles from Melville, NY)
- 6 days ago
About the job FS Investments is seeking a Help Desk Analyst, as part of the IT Infrastructure and Technology team, to be responsible for managing all the day-to-day issues that arise from internal...
Trading Support Engineer, SQL/Java/Python Hedge-fund
- Greenwich, CT (21 miles from Melville, NY)
- 10 days ago
- Greenwich, CT (21 miles from Melville, NY)
- 10 days ago
Greenwich, CT Trading Support Engineer, SQL/Java/Python - Hedge-fund Our client is a prestigious, global investment firm that has been a leader in the industry for 20+ years. With a HQ in...
Help Desk Technician - Day Shift - Thursday and Friday Days Off
- Stony Brook, NY (16 miles from Melville, NY)
- 12 days ago
- Stony Brook, NY (16 miles from Melville, NY)
- 12 days ago
Help Desk Technician - Day Shift - Thursday and Friday Days Off (2500835) Help Desk Technician - Day Shift - Thursday and Friday Days Off Position Summary At Stony Brook Medicine, a Programmer Analyst...
- Stamford, CT (19 miles from Melville, NY)
- 13 days ago
- Stamford, CT (19 miles from Melville, NY)
- 13 days ago
This role will involve providing onsite IT support to our clients, handling a broad range of technologies including Windows operating systems, networking, Microsoft 365, Azure, and server infrastructure...
- Stamford, CT (19 miles from Melville, NY)
- 15 days ago
- Stamford, CT (19 miles from Melville, NY)
- 15 days ago
This role will involve providing onsite IT support to our clients, handling a broad range of technologies including Windows operating systems, networking, Microsoft 365, Azure, and server infrastructure...
Intern, IT Support Services (Summer)
- Huntingtn Sta, NY (3 miles from Melville, NY)
- 15 days ago
- Huntingtn Sta, NY (3 miles from Melville, NY)
- 15 days ago
system platforms: Microsoft Windows 11 and Mac OS X Support expertise in Microsoft Office 365 applications: OneDrive for Business, Teams, Forms, etc....
- Glen Head, NY (10 miles from Melville, NY)
- 18 days ago
- Glen Head, NY (10 miles from Melville, NY)
- 18 days ago
Training end users on basic software and operating system tasks. Travel to other LIU campuses to support the IT needs of users across the institution....
Demographic Data for Melville, NY
Moving to Melville, NY? Find some basic demographic data about Melville, NY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Melville, NY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Melville, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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