Help Desk Technician Jobs in Hempstead, NY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Support Analyst IV - TDS (US)
- New York, NY (20 miles from Hempstead, NY)
- 4 hours ago
- New York, NY (20 miles from Hempstead, NY)
- 4 hours ago
Work Location : New York, New York, United States of America Hours: 40 Line of Business: Technology Solutions Pay Detail: $75,000 - $90,000 USD TD is committed to providing fair and equitable...
- New York, NY (20 miles from Hempstead, NY)
- 8 hours ago
- New York, NY (20 miles from Hempstead, NY)
- 8 hours ago
Title : IT support and security admin Location : Remote. Newyork Candidate needs to be in New York and when asked should report to office. Can work remotely. Responsibilities Provide exceptional...
Help Desk Analyst Remote New York State Only
- New York, NY (20 miles from Hempstead, NY)
- 8 hours ago
- New York, NY (20 miles from Hempstead, NY)
- 8 hours ago
Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, theres really...
Remote WorkIT Support Engineer I, IT Services
- New York, NY (20 miles from Hempstead, NY)
- 8 hours ago
- New York, NY (20 miles from Hempstead, NY)
- 8 hours ago
diploma PREFERRED QUALIFICATIONS - 4+ years of network troubleshooting and support experience - 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience - 4+ years of...
- Ridgefield Park, NJ (23 miles from Hempstead, NY)
- 13 hours ago
- Ridgefield Park, NJ (23 miles from Hempstead, NY)
- 13 hours ago
IT Help Desk/Tech Support Location: Ridgefield Park, NJ Duration: Long Term Travel up to 10 % of the time. Job Description" Serving as an escalation point of contact for internal applications,...
- New York, NY (20 miles from Hempstead, NY)
- 13 hours ago
- New York, NY (20 miles from Hempstead, NY)
- 13 hours ago
What We're Looking For: In-depth knowledge of Microsoft Windows operating systems, device drivers, and peripherals....
- New York, NY (20 miles from Hempstead, NY)
- 14 hours ago
- New York, NY (20 miles from Hempstead, NY)
- 14 hours ago
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- New York, NY (20 miles from Hempstead, NY)
- 16 hours ago
- New York, NY (20 miles from Hempstead, NY)
- 16 hours ago
Desktop Analyst (Multiple position) NewYork - Onsite role/Hybrid 6+ month contract with high potential for extension and can convert to permanent. Pay range: $25 - $29.33/hr on W2 Our Fortune 500...
IT Procurement Helpdesk Assistant
- New York, NY (20 miles from Hempstead, NY)
- 16 hours ago
- New York, NY (20 miles from Hempstead, NY)
- 16 hours ago
Company Description From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full...
Epic Certified Willow Inpatient Support Specialist
- Stamford, CT (23 miles from Hempstead, NY)
- 17 hours ago
- Stamford, CT (23 miles from Hempstead, NY)
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- New York, NY (20 miles from Hempstead, NY)
- 17 hours ago
- New York, NY (20 miles from Hempstead, NY)
- 17 hours ago
Position Summary: Responsible for providing technical assistance and support for incoming queries and issues related to computer systems and network, on both hardware and software level, for...
- New York, NY (20 miles from Hempstead, NY)
- 22 hours ago
- New York, NY (20 miles from Hempstead, NY)
- 22 hours ago
Skills Help desk support, Help desk, macOS, Windows Top Skills Details Help desk support,Help desk,macOS,Windows Additional Skills & Qualifications 2+ years experience within IT or B.S. degree Self-motivation...
Help Desk and Operations Intern
- New York, NY (20 miles from Hempstead, NY)
- 1 day ago
- New York, NY (20 miles from Hempstead, NY)
- 1 day ago
Assist in Windows 11 & Mac OS upgrades for each operating system....
Technical Desktop Support Analyst
- New York, NY (20 miles from Hempstead, NY)
- 1 day ago
- New York, NY (20 miles from Hempstead, NY)
- 1 day ago
Skills Required: Extensive experience with Microsoft Windows operating systems (various versions), hardware components, device drivers, and associated peripherals....
- Stamford, CT (23 miles from Hempstead, NY)
- 1 day ago
- Stamford, CT (23 miles from Hempstead, NY)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Demographic Data for Hempstead, NY
Moving to Hempstead, NY? Find some basic demographic data about Hempstead, NY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Hempstead, NY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Hempstead, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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