Help Desk Technician Jobs in Hauppauge, NY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Bohemia, NY (3 miles from Hauppauge, NY)
- 5 days ago
- Bohemia, NY (3 miles from Hauppauge, NY)
- 5 days ago
L2 Technical Support Location: / Bohemia, NY Duration: 12 Months+ Break/Fix, Imaging, and Vendor Coordination Responsibilities: Provide break/fix support for desktops, laptops, and peripherals...
Administrative and Technical Support Specialist
- Westbury, NY (21 miles from Hauppauge, NY)
- 5 days ago
- Westbury, NY (21 miles from Hauppauge, NY)
- 5 days ago
Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements...
- Wantagh, NY (19 miles from Hauppauge, NY)
- 5 days ago
- Wantagh, NY (19 miles from Hauppauge, NY)
- 5 days ago
The Support Technician is a dynamic and passionate follower of technology that is eager to advance in their career in IT. Based out of our office in Long Island, this position will give...
Experienced Desk Top Support Specialist (Full-time 40 hrs.)
- Bridgeport, CT (24 miles from Hauppauge, NY)
- 5 days ago
- Bridgeport, CT (24 miles from Hauppauge, NY)
- 5 days ago
Job Objective: Assist in providing Mozaic Senior Living with technical support and problem resolution as part of the Information Technology Department. Perform all necessary support functions...
Experienced Desk Top Support Specialist (Part-time 24 hrs.)
- Bridgeport, CT (24 miles from Hauppauge, NY)
- 5 days ago
- Bridgeport, CT (24 miles from Hauppauge, NY)
- 5 days ago
Job Objective: Assist in providing Mozaic Senior Living with technical support and problem resolution as part of the Information Technology Department. Perform all necessary support functions...
- Darien, CT (24 miles from Hauppauge, NY)
- 6 days ago
- Darien, CT (24 miles from Hauppauge, NY)
- 6 days ago
About the job FS Investments is seeking a Help Desk Analyst, as part of the IT Infrastructure and Technology team, to be responsible for managing all the day-to-day issues that arise from internal...
Help Desk Technician - Day Shift - Thursday and Friday Days Off
- Stony Brook, NY (7 miles from Hauppauge, NY)
- 12 days ago
- Stony Brook, NY (7 miles from Hauppauge, NY)
- 12 days ago
Help Desk Technician - Day Shift - Thursday and Friday Days Off (2500835) Help Desk Technician - Day Shift - Thursday and Friday Days Off Position Summary At Stony Brook Medicine, a Programmer Analyst...
Intern, IT Support Services (Summer)
- Huntingtn Sta, NY (9 miles from Hauppauge, NY)
- 15 days ago
- Huntingtn Sta, NY (9 miles from Hauppauge, NY)
- 15 days ago
system platforms: Microsoft Windows 11 and Mac OS X Support expertise in Microsoft Office 365 applications: OneDrive for Business, Teams, Forms, etc....
- Glen Head, NY (21 miles from Hauppauge, NY)
- 18 days ago
- Glen Head, NY (21 miles from Hauppauge, NY)
- 18 days ago
Training end users on basic software and operating system tasks. Travel to other LIU campuses to support the IT needs of users across the institution....
- Westport, CT (24 miles from Hauppauge, NY)
- 22 days ago
- Westport, CT (24 miles from Hauppauge, NY)
- 22 days ago
The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access...
Helpdesk Technician We are seeking a skilled and motivated Helpdesk Technician to provide IT support in our Lab environment. In this role, you'll ensure smooth operation of lab systems, software,...
GPS - Cloud Services Support Engineer - Senior Associate
- Jericho, NY (19 miles from Hauppauge, NY)
- 30+ days ago
- Jericho, NY (19 miles from Hauppauge, NY)
- 30+ days ago
At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your...
- Stony Brook, NY (7 miles from Hauppauge, NY)
- 30+ days ago
- Stony Brook, NY (7 miles from Hauppauge, NY)
- 30+ days ago
Basic knowledge of operating systems, business software, printing systems, and networking....
- Stony Brook, NY (7 miles from Hauppauge, NY)
- 45+ days ago
- Stony Brook, NY (7 miles from Hauppauge, NY)
- 45+ days ago
ITSM Support Specialist (2500075) ITSM Support Specialist Required Qualifications: (as evidenced by an attached resume) Bachelor's Degree. In Lieu of the degree, a combination of education and...
IT Support Technician - Nassau County
- Melville, NY (12 miles from Hauppauge, NY)
- 45+ days ago
- Melville, NY (12 miles from Hauppauge, NY)
- 45+ days ago
Experience in computer networking, PC/Mac environments, Operating System upgrade/updates, and customer service are highly desired. This position is NOT remote....
Demographic Data for Hauppauge, NY
Moving to Hauppauge, NY? Find some basic demographic data about Hauppauge, NY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Hauppauge, NY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Hauppauge, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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