Help Desk Technician Jobs in Farmingdale, NY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Great Neck, NY (14 miles from Farmingdale, NY)
- 1 day ago
- Great Neck, NY (14 miles from Farmingdale, NY)
- 1 day ago
About FlexTrade: FlexTrade Systems is a global leader in building a high-performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange,...
- Flushing, NY (20 miles from Farmingdale, NY)
- 1 day ago
- Flushing, NY (20 miles from Farmingdale, NY)
- 1 day ago
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
IT Support Technician - Nassau County
- Garden City, NY (10 miles from Farmingdale, NY)
- 2 days ago
- Garden City, NY (10 miles from Farmingdale, NY)
- 2 days ago
Experience in computer networking, PC/Mac environments, Operating System upgrade/updates, and customer service are highly desired. This position is NOT remote....
Help Desk Service Technician (Field Tech)
- Queens Village, NY (16 miles from Farmingdale, NY)
- 3 days ago
- Queens Village, NY (16 miles from Farmingdale, NY)
- 3 days ago
Basic knowledge of simple networking and network cabling skills, operating systems (Windows 7, 10)....
Desktop and Network Technical Support - Level 2
- Floral Park, NY (14 miles from Farmingdale, NY)
- 3 days ago
- Floral Park, NY (14 miles from Farmingdale, NY)
- 3 days ago
Responsibilities include: + Installing, configuring and supporting network operating systems. + Resolving complex workstation issues....
- Plainview, NY (4 miles from Farmingdale, NY)
- 5 days ago
- Plainview, NY (4 miles from Farmingdale, NY)
- 5 days ago
Exciting temp to hire job opportunity to get a foot in the door with one of Long Island's finest manufacturers that really takes care of their employees and offers an awesome work culture! $24-$27...
Mainframe Software Technical Support Engineer
- Melville, NY (3 miles from Farmingdale, NY)
- 6 days ago
- Melville, NY (3 miles from Farmingdale, NY)
- 6 days ago
System, System Administration and Configuration CP and CMS XEDIT Strong foundation in z/VM configuration Knowledge of Mainframe Architecture and Operations Knowledge in Assembler language Experience...
- Melville, NY (3 miles from Farmingdale, NY)
- 6 days ago
- Melville, NY (3 miles from Farmingdale, NY)
- 6 days ago
Client: Telecom Title: NOC Technician Location: Melville, NY Duration: 12 Months Shift: Hybrid, with 3 day in the office and 2 day are WFH. Hours : 8AM 5PM, Tuesday thru Saturday or 2PM 11PM,...
- Stamford, CT (22 miles from Farmingdale, NY)
- 6 days ago
- Stamford, CT (22 miles from Farmingdale, NY)
- 6 days ago
Desktop Engineer IV - Voice Scope Location: Stamford, CT US Rate: $30 hourly Work Schedule: Onsite, with occasional out-of-hours support Job Overview: We are seeking a skilled Desktop Engineer IV...
- Plainview, NY (4 miles from Farmingdale, NY)
- 9 days ago
- Plainview, NY (4 miles from Farmingdale, NY)
- 9 days ago
Experience working as an IT help desk technician Work Environment: On-site or hybrid depending on department policy....
Cisco Certified (CCNA) Tech Support Engineer - Located in N. New Jersey
- Stamford, CT (22 miles from Farmingdale, NY)
- 9 days ago
- Stamford, CT (22 miles from Farmingdale, NY)
- 9 days ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to...
- Greenwich, CT (23 miles from Farmingdale, NY)
- 10 days ago
- Greenwich, CT (23 miles from Farmingdale, NY)
- 10 days ago
Our client is a specialist asset management firm with over $10 billion AUM, specialized in income-oriented credit investments in niche and inefficient markets. As a rapidly growing firm of 100+...
- Stamford, CT (22 miles from Farmingdale, NY)
- 10 days ago
- Stamford, CT (22 miles from Farmingdale, NY)
- 10 days ago
About ITT: At ITT, we have a clear purpose as an organization to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our...
IT Helpdesk Support Technician (WFH, On-site as needed)
- Stamford, CT (22 miles from Farmingdale, NY)
- 11 days ago
- Stamford, CT (22 miles from Farmingdale, NY)
- 11 days ago
Essential Duties and Responsibilities: Information Technology Support (ITS) relating to desktop technical issues involving Microsoft’s core business applications, operating systems for PC (Windows 7...
Customer Support Specialist - RL
- Lake Success, NY (14 miles from Farmingdale, NY)
- 12 days ago
- Lake Success, NY (14 miles from Farmingdale, NY)
- 12 days ago
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of...
Demographic Data for Farmingdale, NY
Moving to Farmingdale, NY? Find some basic demographic data about Farmingdale, NY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Farmingdale, NY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Farmingdale, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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