Help Desk Technician Jobs in Albany, NY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service...
Remote WorkMQ and Z/OS Consulting Support Specialist Work Location: Albany NY (Hybrid 50% Onsite / 50% Remote). Duration: Long term term Description: The Consulting Support Specialists 3 has current and...
Technology Support Specialist - Essex - 50720 Required Application Type School Related Personnel Salary/Pay Scale Step 1 - $42,536.56 Job Description Technology Support Specialist - Essex Street...
- Niskayuna, NY (4 miles from Albany, NY)
- 22 hours ago
- Niskayuna, NY (4 miles from Albany, NY)
- 22 hours ago
Immediate need for a talented Desktop Support Technician. This is a 11+months contract opportunity with long-term potential and is located in Niskayuna, NY (Onsite). Please review the job...
- Niskayuna, NY (4 miles from Albany, NY)
- 1 day ago
- Niskayuna, NY (4 miles from Albany, NY)
- 1 day ago
Our client is looking for a Desktop Support Technician for a 3-month contract in Niskayuna, NY 12309. Applicants must be currently authorized to work in the US on a full-time basis now and in the...
- Schenectady, NY (8 miles from Albany, NY)
- 1 day ago
- Schenectady, NY (8 miles from Albany, NY)
- 1 day ago
Our client is looking for a Desktop Support Technician for a 3-month contract in Schenectady, NY 12345. Applicants must be currently authorized to work in the US on a full-time basis now and in...
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description The HPLC/IC Technical Support Specialist III responsibilities include building an outstanding experience for new...
National Support Specialist - Hospital Patient Monitoring
- Latham, NY (1 mile from Albany, NY)
- 5 days ago
- Latham, NY (1 mile from Albany, NY)
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Latham , New York As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
Employment Type: Full time Shift: Day Shift Description: Performs regular, routine maintenance activities including replacing computer equipment, keyboards, mice, monitors, and other hardware...
- Amsterdam, NY (22 miles from Albany, NY)
- 5 days ago
- Amsterdam, NY (22 miles from Albany, NY)
- 5 days ago
Over DEGIRO In 2013 lanceerde DEGIRO haar online brokerage diensten in Nederland. Sindsdien zijn we uitgebreid naar 18 Europese landen, waardoor particuliere beleggers kunnen profiteren van een...
Job Order Number: DF9665391 Job Title: Systems Support Engineer II Company: Red River Location: Albany, NY Salary: Education: Information Not Provided Experience: Information Not Provided Hours:...
Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector's IT environment. Our team is on the forefront of...
ON-SITE -IT Support w/ ChildWelfare Experience - HBITS-06-13875
- Rensselaer, NY (9 miles from Albany, NY)
- 10 days ago
- Rensselaer, NY (9 miles from Albany, NY)
- 10 days ago
Job Title : ON-SITE -IT Support w/ ChildWelfare Experience Job Id: HBITS-06-13875 Location : Rensselaer, NY 12144 Duration : Long-term Job Description: 36 months of experience providing IT support...
Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in Albany, New York. These are registry positions with our company. Pay Rate: $24 / hour *W2 Shift...
Job Description: MES Plant Services IT Support Senior Consultant Location: Albany, NY (100% Onsite) Job Type: Contract The MES Plant Services IT Support Specialist plays a critical role in...
Demographic Data for Albany, NY
Moving to Albany, NY? Find some basic demographic data about Albany, NY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Albany, NY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Albany, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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