Help Desk Technician Jobs in White Sands, NM
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Chaparral, NM (23 miles from White Sands, NM)
- 15 hours ago
- Chaparral, NM (23 miles from White Sands, NM)
- 15 hours ago
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware....
The Help Desk Support Specialist responsibilities will include: Providing user management support for processing account create and change request forms, submitting and tracking account requests, troubleshooting...
Las Cruces Technical Support Representative (Full-Time)
- Las Cruces, NM (15 miles from White Sands, NM)
- 60+ days ago
- Las Cruces, NM (15 miles from White Sands, NM)
- 60+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
Las Cruces Technical Support Representative (Part-Time)
- Las Cruces, NM (15 miles from White Sands, NM)
- 60+ days ago
- Las Cruces, NM (15 miles from White Sands, NM)
- 60+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
TECHNICAL SUPPORT REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM (15 miles from White Sands, NM)
- 60+ days ago
- Las Cruces, NM (15 miles from White Sands, NM)
- 60+ days ago
system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem...
Technical Support Representative (Part-Time)
- Las Cruces, NM (15 miles from White Sands, NM)
- 90+ days ago
- Las Cruces, NM (15 miles from White Sands, NM)
- 90+ days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for White Sands, NM
Moving to White Sands, NM? Find some basic demographic data about White Sands, NM below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in White Sands, NM
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in White Sands, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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