Help Desk Technician Jobs in New Mexico
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
., operating systems, hardware, networking, software applications). Excellent communication and interpersonal skills, with the ability to explain complex technical concepts in simple terms....
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign is looking for a Global...
Skills Windows 10, Hardware, Customer service, Imaging, Help desk support, Desktop Top Skills Details 1) 3 years of desktop support 2) 3 Years of Windows OS experience 3) 3 Years of Imaging experience...
Here are some key skills and experience that will help you be successful in the first six months: Experience in modern versions of Microsoft Windows, Apple Operating Systems, and mobile device operating...
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkInstall, configure, and troubleshoot operating systems (Windows, macOS), software applications, and updates....
Should be trained in the prevailing operating system(s) & hardware systems used at the client site....
Desktop Support Technician needed to support a Windows / O365 environment, setting up and deleting accounts, prepping equipment, etc. Tier 1 & Tier 2 levels and should be able to hit the ground...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Position Location: This position is located in Los Alamos, New Mexico. Los Alamos is a tight-knit mountain community that consistently ranks as one of Livability.com’s Best Small Towns in America....
Overview Join our team as a day shift, full-time, IT Desktop Support Technician in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower...
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
The Help Desk Support Specialist responsibilities will include: Providing user management support for processing account create and change request forms, submitting and tracking account requests, troubleshooting...
The Campus Support Specialist (CSS) is responsible for the daily operation of their location. The CSS handles the locations administrative and operational duties and assists all departments by...
EDB Senior Support Engineer II in Santa Fe , New Mexico A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkDemographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in New Mexico
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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