Help Desk Technician Jobs in New Mexico
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Overview Edgewater Federal Solutions is seeking a Senior Help Desk Specialist to support the IT program at a major national laboratory. Our department has a mission to deliver next-generation...
Help Desk Specialist I Clovis Community College, United States about 20 hours ago Location: Clovis, NEW MEXICO Job Type: FullTime Compensation: $15.15 / hour Compensation Type: Hourly Employment...
The Desktop Support Technician will be supporting 2,100 Employees. There are roughly 1,200 devices on the network that range from Dell Desktops, Dell Laptops, mobile devices (including smart...
IT Support Tech 1 (req32698) University of New Mexico in Albuquerque, NM Apply Now Type: Full-Time Salary: Hourly: $18.09 - $23.58 Posted: 03/07/2025 Category: IT Support and Training Requisition...
Resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Provide remote or desk side computer support to users....
Experience with desktop operating systems. Various application support experience. Working knowledge of a range of diagnostic utilities....
Skills Windows 10, Hardware, Customer service, Imaging, Help desk support, Desktop Top Skills Details Windows 10,Hardware,Customer service,Imaging,Help desk support Additional Skills & Qualifications...
Red River Systems Support Engineer II in Santa Fe , New Mexico Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Overview Join our team as a day shift, full-time, IT Desktop Support Technician II in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We...
Job Title: Help Desk Technician FLSA Status: Full-Time Exempt Summary: We are looking for an experienced Helpdesk Technician to join our growing team....
systems....
Practice - CIS - Cloud, Infrastructure, and Security Services About Cloud Infrastructure & Security Services: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about...
Overview Edgewater Federal Solutions is seeking a Classified Help Desk Technician to support the IT program at a major national laboratory....
Salary Not Available Position range in Santa Fe MSA $41k - $63k Per Year Technical Support Specialist Beacon Hill Staffing Group, LLC Occupation: Computer User Support Specialists Location: Santa...
Remote WorkWe are looking for a helpdesk technician that will serve as the first line of communication with end-users in other departments and coordinate with the other members of the IT Department to...
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in New Mexico
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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