Help Desk Technician Jobs in Santa Ana Pueblo, NM
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 8 hours ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 8 hours ago
Overview Edgewater Federal Solutions is seeking a Senior Help Desk Specialist to support the IT program at a major national laboratory. Our department has a mission to deliver next-generation...
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 1 day ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 1 day ago
IT Support Tech 1 (req32698) University of New Mexico in Albuquerque, NM Apply Now Type: Full-Time Salary: Hourly: $18.09 - $23.58 Posted: 03/07/2025 Category: IT Support and Training Requisition...
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 3 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 3 days ago
Experience with desktop operating systems. Various application support experience. Working knowledge of a range of diagnostic utilities....
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 6 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 6 days ago
Overview Join our team as a day shift, full-time, IT Desktop Support Technician II in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We...
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 7 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 7 days ago
Job Title: Help Desk Technician FLSA Status: Full-Time Exempt Summary: We are looking for an experienced Helpdesk Technician to join our growing team....
Biomedical Equipment Support Specialist
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 7 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 7 days ago
systems....
Desktop support technician (Onsite)
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 7 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 7 days ago
Practice - CIS - Cloud, Infrastructure, and Security Services About Cloud Infrastructure & Security Services: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about...
Classified Help Desk Technician
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 8 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 8 days ago
Overview Edgewater Federal Solutions is seeking a Classified Help Desk Technician to support the IT program at a major national laboratory....
HPC Service Desk Technician - 1990
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 11 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 11 days ago
Overview Position: HPC Service Desk Technician Location: Albuquerque, NM Salary Range: $27.65 - $33.65 per hour Clearance: Clearable to Q KeyLogic is seeking someone with two years' experience in...
IT Support Representative: Isleta Amphitheater
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 13 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 13 days ago
Job Summary: WHO ARE WE? Live Nation Entertainment is the worlds leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &...
Service Desk Technician - 2012
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 13 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 13 days ago
., operating systems, hardware, networking, software applications). Excellent communication and interpersonal skills, with the ability to explain complex technical concepts in simple terms....
Desktop Support Field Services - Albuquerque, NM
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 15 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 15 days ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by...
Tactical Support Engineer - Mid
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 18 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 18 days ago
Tactical Support Engineer - Mid Goldbelt Inc Today Secret Unspecified Unspecified Albuquerque, NM (ON-SITE/OFFICE) Overview Dedicated to serving those who defend the US and warfighters, Nisga'a...
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 22 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 22 days ago
Diagnose and troubleshoot issues with Windows and Mac operating systems, productivity software, and other company-specific applications....
Distribution Customer Support Specialist
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 27 days ago
- Albuquerque, NM (20 miles from Santa Ana Pueblo, NM)
- 27 days ago
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our...
Demographic Data for Santa Ana Pueblo, NM
Moving to Santa Ana Pueblo, NM? Find some basic demographic data about Santa Ana Pueblo, NM below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Santa Ana Pueblo, NM
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Santa Ana Pueblo, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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