Help Desk Technician Jobs in Espanola, NM
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Endpoint and Virtual Desktop Engineer
- Santa Fe, NM (24 miles from Espanola, NM)
- 17 hours ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 17 hours ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Desktop Support/audio Visual Technician
- Santa Fe, NM (24 miles from Espanola, NM)
- 4 days ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 4 days ago
Skills Windows 10, Hardware, Customer service, Imaging, Help desk support, Desktop Top Skills Details 1) 3 years of desktop support 2) 3 Years of Windows OS experience 3) 3 Years of Imaging experience...
Senior Software Support Engineer
- Santa Fe, NM (24 miles from Espanola, NM)
- 9 days ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 9 days ago
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkInstall, configure, and troubleshoot operating systems (Windows, macOS), software applications, and updates....
- Los Alamos, NM (13 miles from Espanola, NM)
- 19 days ago
- Los Alamos, NM (13 miles from Espanola, NM)
- 19 days ago
Position Location: This position is located in Los Alamos, New Mexico. Los Alamos is a tight-knit mountain community that consistently ranks as one of Livability.com’s Best Small Towns in America....
Contingent Workforce Support Specialist
- Santa Fe, NM (24 miles from Espanola, NM)
- 20 days ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 20 days ago
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
- Santa Fe, NM (24 miles from Espanola, NM)
- 27 days ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 27 days ago
EDB Senior Support Engineer II in Santa Fe , New Mexico A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkService Desk Technician - Bilingual Spanish/English (TIER 1)
- Santa Fe, NM (24 miles from Espanola, NM)
- 28 days ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 28 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
- Los Alamos, NM (13 miles from Espanola, NM)
- 60+ days ago
- Los Alamos, NM (13 miles from Espanola, NM)
- 60+ days ago
Ticketing System experience Experience with customer service Desire to learn Experience with Windows and Mac operating systems About Us: Edgewater Federal Solutions is a privately held government contracting...
Demographic Data for Espanola, NM
Moving to Espanola, NM? Find some basic demographic data about Espanola, NM below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Espanola, NM
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Espanola, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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