Help Desk Technician Jobs in Bozeman, MT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
SDS L2 Implementation Support Engineer
- Belgrade, MT (21 miles from Bozeman, MT)
- 17 hours ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 17 hours ago
systems Assisting our partners and customers with deploying the SDS software Patching and updating the operating systems and SDS software on SDS Appliances Fulfilling IT maintenance tasks scheduled...
Service Desk Agent L1 - French speaker
- Belgrade, MT (21 miles from Bozeman, MT)
- 1 day ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 1 day ago
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
L2 Service Desk Agent - McDonald's UK&ROI
- Belgrade, MT (21 miles from Bozeman, MT)
- 5 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 5 days ago
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
- Belgrade, MT (21 miles from Bozeman, MT)
- 5 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 5 days ago
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines...
Remote WorkTechnical Support Specialist II
- Belgrade, MT (21 miles from Bozeman, MT)
- 11 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 11 days ago
Systems assistance Strong communication skills - Clearly convey information and ideas through a variety of media to individuals or groups....
Overview The Corporate Support Specialist position is responsible for corporate technical support issues and workstation management (e.g. desktops, laptops, phones). The Corporate Support...
Senior Technical Support Engineer
- Belgrade, MT (21 miles from Bozeman, MT)
- 20 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 20 days ago
We are now looking for a Senior Technical Support Engineer to join our competent Port Optimization Technical Support team, working for a better future. The location for the position is open to...
Helpdesk Representative - French speaker
- Belgrade, MT (21 miles from Bozeman, MT)
- 24 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 24 days ago
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize...
Customer Care Representative (I) - Service Desk Agent L1
- Belgrade, MT (21 miles from Bozeman, MT)
- 25 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 25 days ago
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
SW Support Engineer I - French speaker
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize...
L1 Service Desk Agent - McDonald's UK&ROI
- Belgrade, MT (21 miles from Bozeman, MT)
- 45+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 45+ days ago
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
- Belgrade, MT (21 miles from Bozeman, MT)
- 90+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 90+ days ago
Handle escalations, when required, to the appropriate groups Qualifications: At least 1-2 years of Helpdesk/Servicedesk/Call Center experience Working knowledge in Microsoft Operating Systems & Office...
Demographic Data for Bozeman, MT
Moving to Bozeman, MT? Find some basic demographic data about Bozeman, MT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Bozeman, MT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Bozeman, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »