Help Desk Technician Jobs in Montana
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IS&T Support Specialist II Job Category: Information Syst & Tech Requisition Number: ISTSU001059 now Posting Details Posted: March 10, 2025 Full-Time On-site Locations Showing 1 location Missoula,...
systems Assisting our partners and customers with deploying the SDS software Patching and updating the operating systems and SDS software on SDS Appliances Fulfilling IT maintenance tasks scheduled...
Our client is seeking a dedicated Sr. Desktop Support/Tech to join their team. This full-time, onsite position is based at our client's corporate headquarters and operates between 9:00 AM and 5:30...
Epsilon, Inc. Desktop Support Specialist I - Ft Peck, MT in Fort Peck , Montana Desktop Support Specialist I Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has...
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
BOSS OFFICE PRODUCTS Computer / Network Technician in SIDNEY , Montana Computer / Network Technician - can be based out of Glendive, Miles City or Sidney. JOB OVERVIEW: Boss Office Products is...
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines...
Remote Worksystems, and virtual environments on Mac OS Experienced with Service Now/ITSM ticketing systems and various SaaS applications (G-Suite, Slack, Okta, etc.)...
Red River Systems Support Engineer II in Helena , Montana Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote Reference ID: JN -...48 Date Posted: 02/20/2025 Shortcut: Description...
Remote WorkWilson Language Training Customer Support Specialist in Helena , Montana Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are committed to...
Systems assistance Strong communication skills - Clearly convey information and ideas through a variety of media to individuals or groups....
Overview The Corporate Support Specialist position is responsible for corporate technical support issues and workstation management (e.g. desktops, laptops, phones). The Corporate Support...
This role requires the candidate to work from our office in either Miles City, Helena, or Billings, MT. Remote work is not available for this position Position General Responsibilities: Provide...
Demographic Data for Montana
Moving to Montana? Find some basic demographic data about Montana below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Montana
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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