Help Desk Technician Jobs in Washington, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Wireless Level II Technician, Tower
- Villa Ridge, MO (9 miles from Washington, MO)
- 11 days ago
- Villa Ridge, MO (9 miles from Washington, MO)
- 11 days ago
To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the companys mission, vision, and values. OUR MISSION: We are a customer-centric partner...
- Wentzville, MO (20 miles from Washington, MO)
- 6 days ago
- Wentzville, MO (20 miles from Washington, MO)
- 6 days ago
Overview Piston Automotive is looking for an IT Support Analyst to be responsible for supporting, troubleshooting and delivering personal computer system solutions and initial support for IT...
HVAC/Refrigeration Tech Support Specialist PARKER HANNIFIN CORP Location Washington Posted date 4 hours ago Minimum level N/A Job type Full-time Job category Other Position Summary Parker is...
KE2 Therm Solutions seeks to save energy, preserve the environment, and improve profitability for our customers by delivering energy-saving electronic solutions to the Heating, Ventilating, Air...
- Chesterfield, MO (20 miles from Washington, MO)
- 15 days ago
- Chesterfield, MO (20 miles from Washington, MO)
- 15 days ago
Who We Are: NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance...
Help Desk Support Specialist II - CS6038
- Union, MO (7 miles from Washington, MO)
- 90+ days ago
- Union, MO (7 miles from Washington, MO)
- 90+ days ago
Now hiring for a Help Desk Support Specialist in Union, MO What we offer: Fair and competitive salary. A stable, reliable, and environmentally conscious company....
Demographic Data for Washington, MO
Moving to Washington, MO? Find some basic demographic data about Washington, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Washington, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Washington, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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