Help Desk Technician Jobs in Missouri
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the companys mission, vision, and values. OUR MISSION: We are a customer-centric partner...
System, Microsoft Teams, SharePoint, SCCM, Visio, Project and various workstation software Excellent customer service skills with the proven ability to build and establish a rapport with a diverse...
Company Description AZZ Inc. is the leading independent provider of hot-dip galvanizing, spin galvanizing, powder coating, plating, and coil coating solutions to a broad range of end-markets....
Position Type: Full-time, 12-month position Summary Principia is looking for an IT Training Coordinator/Basic Help Desk Support person....
Epic Certified Willow Inpatient Support Specialist
- Saint Louis, MO
- 12 hours ago
- Saint Louis, MO
- 12 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message chat and ITSM system....
Remote Work- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Remote Part-Time User Support Representative - Technical Support
- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
Overview Enterprise Mobility is excited to announce we currently have openings for a Part-Time User Support Representative in our Support Services, Global User Support - Technical Department. This...
Remote WorkRemote User Support Representative - Technical Support
- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
Overview Enterprise Mobility is excited to announce we currently have an opening for a User Support Representative in our Support Services, Global User Support - Technical Department. This is a...
Remote WorkResponsible for directing and overseeing the activities of all Maintenance and Local IT team members in the Micro Fulfillment Center. Responsible for developing and implementing Preventive,...
. - Skilled in operating systems such as Windows and Mac software. - Extensive experience in troubleshooting hardware and software for end-user devices. - In-depth knowledge of mobile devices, particularly...
systems, software, and hardware....
system updates and security updates....
Help Desk Support Specialist Network Solutions
- Maryland Heights, MO
- 4 days ago
- Maryland Heights, MO
- 4 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
Job Listing ID: 4225443 Job Title: Clinical Systems Support Analyst Application Deadline: 04/04/2025Job Location: Springfield Date Posted: 03/05/2025Hours Worked Per Week: 40 Shift: Day Shift...
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Missouri
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »