Help Desk Technician Jobs in Saint Louis, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
System, Microsoft Teams, SharePoint, SCCM, Visio, Project and various workstation software Excellent customer service skills with the proven ability to build and establish a rapport with a diverse...
Company Description AZZ Inc. is the leading independent provider of hot-dip galvanizing, spin galvanizing, powder coating, plating, and coil coating solutions to a broad range of end-markets....
Position Type: Full-time, 12-month position Summary Principia is looking for an IT Training Coordinator/Basic Help Desk Support person....
Epic Certified Willow Inpatient Support Specialist
- Saint Louis, MO
- 17 hours ago
- Saint Louis, MO
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Remote Part-Time User Support Representative - Technical Support
- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
Overview Enterprise Mobility is excited to announce we currently have openings for a Part-Time User Support Representative in our Support Services, Global User Support - Technical Department. This...
Remote WorkRemote User Support Representative - Technical Support
- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
Overview Enterprise Mobility is excited to announce we currently have an opening for a User Support Representative in our Support Services, Global User Support - Technical Department. This is a...
Remote WorkDESKTOP and HELPDESK SUPPORT NEW
- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 1 day ago
- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 1 day ago
Help Desk support shall include troubleshooting analysis, diagnosis, and resolution of workstation and peripheral problems IAW approved baseline configurations....
- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 1 day ago
- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 1 day ago
They are actively seeking a Service/Help Desk Technician based in O'Fallon, IL. This is a fulltime, onsite role. An active DoD Secret clearance is required for this role....
- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 3 days ago
- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 3 days ago
US Citizen with the ability to obtain/maintain a security clearance when needed Strong knowledge of various operating systems (Windows, macOS, Linux)....
Technical Support Specialist III - Desktop Support
- Clayton, MO (7 miles from Saint Louis, MO)
- 4 days ago
- Clayton, MO (7 miles from Saint Louis, MO)
- 4 days ago
systems, software, and hardware....
system updates and security updates....
Help Desk Support Specialist Network Solutions
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 5 days ago
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 5 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
Technical Support Specialist III - Desktop Support Washington University in St. Louis
- Saint Louis, MO
- 5 days ago
- Saint Louis, MO
- 5 days ago
systems, software, and hardware....
- Ballwin, MO (19 miles from Saint Louis, MO)
- 5 days ago
- Ballwin, MO (19 miles from Saint Louis, MO)
- 5 days ago
Service Desk Technician Onsite/Hybrid-Ballwin, MO Technical Skill Customer Service Help Desk Troubleshooting Ticket Resolution Remote Support Onsite Support Job Description We are hiring an IT...
Demographic Data for Saint Louis, MO
Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Saint Louis, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Saint Louis, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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