Help Desk Technician Jobs in O Fallon, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Specialist III - Desktop Support
- Clayton, MO (24 miles from O Fallon, MO)
- 4 days ago
- Clayton, MO (24 miles from O Fallon, MO)
- 4 days ago
systems, software, and hardware....
Help Desk Support Specialist Network Solutions
- Maryland Heights, MO (15 miles from O Fallon, MO)
- 5 days ago
- Maryland Heights, MO (15 miles from O Fallon, MO)
- 5 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
- Ballwin, MO (18 miles from O Fallon, MO)
- 5 days ago
- Ballwin, MO (18 miles from O Fallon, MO)
- 5 days ago
Service Desk Technician Onsite/Hybrid-Ballwin, MO Technical Skill Customer Service Help Desk Troubleshooting Ticket Resolution Remote Support Onsite Support Job Description We are hiring an IT...
- Wentzville, MO (8 miles from O Fallon, MO)
- 6 days ago
- Wentzville, MO (8 miles from O Fallon, MO)
- 6 days ago
Overview Piston Automotive is looking for an IT Support Analyst to be responsible for supporting, troubleshooting and delivering personal computer system solutions and initial support for IT...
Bi-Lingual (ELL) Family Support Specialist 2025-26 SY
- Normandy, MO (23 miles from O Fallon, MO)
- 10 days ago
- Normandy, MO (23 miles from O Fallon, MO)
- 10 days ago
Bi-Lingual (ELL) Family Support Specialist 2025-26 SY Normandy Schools Collaborative Normandy Schools Collaborative - Normandy, Missouri This job is also posted in Normandy Schools Collaborative...
Technical Support Specialist I - WUSM ITSS
- Clayton, MO (24 miles from O Fallon, MO)
- 10 days ago
- Clayton, MO (24 miles from O Fallon, MO)
- 10 days ago
Desktop support provides technical support for computer operating systems, software, hardware and networking....
- Chesterfield, MO (15 miles from O Fallon, MO)
- 15 days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 15 days ago
Who We Are: NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance...
Earth City MO- Desktop Support Technician II
- Earth City, MO (13 miles from O Fallon, MO)
- 20 days ago
- Earth City, MO (13 miles from O Fallon, MO)
- 20 days ago
Basic knowledge of Mac operating system to support Apple pc users....
Technician, Information Technology Help Desk I
- Saint Charles, MO (13 miles from O Fallon, MO)
- 30+ days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 30+ days ago
Welcome to Career Opportunities at Lindenwood University. PLEASE READ: For all applications, please include your resume and cover letter. You may skip the Quick Apply page by simply clicking Next...
- Maryland Heights, MO (15 miles from O Fallon, MO)
- 30+ days ago
- Maryland Heights, MO (15 miles from O Fallon, MO)
- 30+ days ago
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is...
Computer Technician - Administrative Technology Fort Zumwalt R-2 School District ADMINISTRATIVE TECHNOLOGY - OFallon, Missouri This job is also posted in Fort Zumwalt R-2 School District Job...
systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Our benefits include: Health Insurance...
- Chesterfield, MO (15 miles from O Fallon, MO)
- 45+ days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 45+ days ago
A Day in the Life: The Product Support Engineer will play a critical role for providing technical support for the Risk & Commercial Analytics systems including data warehouse, web applications and...
- Clayton, MO (24 miles from O Fallon, MO)
- 90+ days ago
- Clayton, MO (24 miles from O Fallon, MO)
- 90+ days ago
Join our dynamic and thriving footwear company as a Desktop Support Technician in St. Louis, MO where you'll have the opportunity to make an impact and shape the future of our renowned brands. If...
Demographic Data for O Fallon, MO
Moving to O Fallon, MO? Find some basic demographic data about O Fallon, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in O Fallon, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in O Fallon, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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