Help Desk Technician Jobs in Kansas City, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Olathe, KS (19 miles from Kansas City, MO)
- 5 hours ago
- Olathe, KS (19 miles from Kansas City, MO)
- 5 hours ago
Overview We are seeking a full-time Technical Support Specialist in our Olathe, KS location. In this role, you will be responsible for providing first level support to end users and responding to...
Principal - Advanced Enterprise Product Support Engineer
- Overland Park, KS (21 miles from Kansas City, MO)
- 5 hours ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 5 hours ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
Epic Certified Willow Inpatient Support Specialist
- Kansas City, MO
- 17 hours ago
- Kansas City, MO
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Service Desk Technician (IT Help Desk)
- Shawnee, KS (7 miles from Kansas City, MO)
- 17 hours ago
- Shawnee, KS (7 miles from Kansas City, MO)
- 17 hours ago
Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message chat and ITSM system....
Remote WorkTechnical Support Representative
- Lenexa, KS (13 miles from Kansas City, MO)
- 1 day ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 1 day ago
Electrical Support Representative Job Description Help customers resolve issues with the hazardous monitoring system. You will track problematic sites and create reports about reported problems to...
- Kansas City, MO
- 1 day ago
- Kansas City, MO
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Manager, Maintenance and IT Support Fulfillment Center
- Liberty, MO (15 miles from Kansas City, MO)
- 1 day ago
- Liberty, MO (15 miles from Kansas City, MO)
- 1 day ago
Responsible for directing and overseeing the activities of all Maintenance and Local IT team members in the Micro Fulfillment Center. Responsible for developing and implementing Preventive,...
. - Skilled in operating systems such as Windows and Mac software. - Extensive experience in troubleshooting hardware and software for end-user devices. - In-depth knowledge of mobile devices, particularly...
IT Operations Analyst Job Details Black & Veatch Family of Companies
- Overland Park, KS (21 miles from Kansas City, MO)
- 4 days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 4 days ago
IT Operations Analyst Date: Mar 5, 2025 Location: Overland Park, KS, US Company: Black & Veatch Family of Companies Together, we own our company, our future, and our shared success. As an...
National Support Specialist - Hospital Patient Monitoring
- Lenexa, KS (13 miles from Kansas City, MO)
- 5 days ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Lenexa , Kansas As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing engineers,...
- Lenexa, KS (13 miles from Kansas City, MO)
- 5 days ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 5 days ago
Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to...
- 2+ years of experience supporting workstation, printer, and other endpoint hardware - Experience supporting MS Office 365 applications, including MS Teams - Professional experience using...
An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related...
- Overland Park, KS (21 miles from Kansas City, MO)
- 7 days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 7 days ago
Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to...
- Lenexa, KS (13 miles from Kansas City, MO)
- 7 days ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 7 days ago
Job Duties and Responsibilities Daily support of site-specific network and workstation operating systems, workstation connectivity, and end-user applications....
Demographic Data for Kansas City, MO
Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Kansas City, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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