Help Desk Technician Jobs in Blue Springs, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Epic Certified Willow Inpatient Support Specialist
- Kansas City, MO (18 miles from Blue Springs, MO)
- 17 hours ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Service Desk Technician (IT Help Desk)
- Shawnee, KS (22 miles from Blue Springs, MO)
- 18 hours ago
- Shawnee, KS (22 miles from Blue Springs, MO)
- 18 hours ago
Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message chat and ITSM system....
Remote WorkTechnical Support Representative
- Lenexa, KS (23 miles from Blue Springs, MO)
- 1 day ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 1 day ago
Electrical Support Representative Job Description Help customers resolve issues with the hazardous monitoring system. You will track problematic sites and create reports about reported problems to...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 1 day ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Manager, Maintenance and IT Support Fulfillment Center
- Liberty, MO (18 miles from Blue Springs, MO)
- 1 day ago
- Liberty, MO (18 miles from Blue Springs, MO)
- 1 day ago
Responsible for directing and overseeing the activities of all Maintenance and Local IT team members in the Micro Fulfillment Center. Responsible for developing and implementing Preventive,...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 1 day ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 1 day ago
. - Skilled in operating systems such as Windows and Mac software. - Extensive experience in troubleshooting hardware and software for end-user devices. - In-depth knowledge of mobile devices, particularly...
National Support Specialist - Hospital Patient Monitoring
- Lenexa, KS (23 miles from Blue Springs, MO)
- 5 days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Lenexa , Kansas As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing engineers,...
- Lenexa, KS (23 miles from Blue Springs, MO)
- 5 days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 5 days ago
Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to...
Local Tier II Help Desk Support Technician
- Kansas City, MO (18 miles from Blue Springs, MO)
- 7 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 7 days ago
- 2+ years of experience supporting workstation, printer, and other endpoint hardware - Experience supporting MS Office 365 applications, including MS Teams - Professional experience using...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 7 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 7 days ago
An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related...
- Lenexa, KS (23 miles from Blue Springs, MO)
- 7 days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 7 days ago
Job Duties and Responsibilities Daily support of site-specific network and workstation operating systems, workstation connectivity, and end-user applications....
- Pleasant Valley, MO (18 miles from Blue Springs, MO)
- 8 days ago
- Pleasant Valley, MO (18 miles from Blue Springs, MO)
- 8 days ago
The Help Desk Technician is expected to serve as a subject escalation point in several areas....
Enterprise Service Desk Specialist, Mid
- Kansas City, MO (18 miles from Blue Springs, MO)
- 8 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 8 days ago
What will you do as a Help Desk Support Representative?...
- Shawnee, KS (22 miles from Blue Springs, MO)
- 9 days ago
- Shawnee, KS (22 miles from Blue Springs, MO)
- 9 days ago
Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values...
Customer Support Specialist I - CCS
- Kansas City, MO (18 miles from Blue Springs, MO)
- 11 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 11 days ago
About Working at Commerce Building a career here is more than just steps on a ladder. Its about helping people find financial safety and success, helping businesses thrive, and making sure people...
Demographic Data for Blue Springs, MO
Moving to Blue Springs, MO? Find some basic demographic data about Blue Springs, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Blue Springs, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Blue Springs, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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