Help Desk Technician Jobs in Jackson, MS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
- Ridgeland, MS (9 miles from Jackson, MS)
- 1 day ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 1 day ago
Overview The End User Support Specialist will serve as the IT Department frontline support for all systems by responding to Help Desk requests and providing timely solutions. Provide on-site and...
Corporate Treasury Services Support Specialist I/II/IIILocationUS-MS-Jackson | US-TX-Houston | US-TN-Memphis | US-FL-Panhandle | US-AL-BirminghamJob ID2025-18367 CategoryCash Management...
Responsible for the support and maintenance of client hardware, operating systems, and applications....
CSC Help Desk Analyst Intermediate
- Ridgeland, MS (9 miles from Jackson, MS)
- 6 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 6 days ago
Are you looking for a great team environment? Southern Farm Bureau Casualty Insurance Company is currently seeking a CSC Help Desk Analyst, Intermediate. Southern Farm Bureau is a great company...
Corporate Treasury Services Support Specialist I/II/III
- Jackson, MS
- 6 days ago
- Jackson, MS
- 6 days ago
Overview The purpose of this job is to implement Trustmarks Corporate Treasury Services, train customers, provide support for Corporate Treasury Service products, and answer customers and internal...
Special Skills: Experience supporting MS operating systems, web-based applications, and remote users....
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...
EDB Senior Support Engineer II in Jackson , Mississippi A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkService Desk Technician - Bilingual Spanish/English (TIER 1)
- Jackson, MS
- 28 days ago
- Jackson, MS
- 28 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
- Ridgeland, MS (9 miles from Jackson, MS)
- 30+ days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 30+ days ago
IT Support Tech Job Details Job Location BBG Corporate - Ridgeland, MS Position Type Full Time Job Category Information Technology Description Job Summary: The IT Support Tech will assist the IT...
Part Time It Desktop Support Onsite In Crystal Springs, MS
- Crystal Springs, MS (24 miles from Jackson, MS)
- 45+ days ago
- Crystal Springs, MS (24 miles from Jackson, MS)
- 45+ days ago
PART TIME IT DESKTOP SUPPORT - ONSITE IN CRYSTAL SPRINGS, MS Crystal Springs, MISSISSIPPI JOB REFERENCE ID: 25-02940 JOB TYPE: Contract LOCATION: Crystal Springs, MISSISSIPPI PAY RATE: $17.0 -...
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age,...
Demographic Data for Jackson, MS
Moving to Jackson, MS? Find some basic demographic data about Jackson, MS below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Jackson, MS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Jackson, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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