Help Desk Technician Jobs in Mississippi
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Corporate Treasury Services Support Specialist I/I
- Jackson, MS
- 20 hours ago
- Jackson, MS
- 20 hours ago
Corporate Treasury Services Support Specialist I/II/IIILocationUS-MS-Jackson | US-TX-Houston | US-TN-Memphis | US-FL-Panhandle | US-AL-BirminghamJob ID2025-18367 CategoryCash Management...
Ability to timely identify issues, test, troubleshoot, service and repair end user devices, software, operating systems, Fiber and VOIP....
Cribl does differently.What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along...
Remote WorkThis Position is for an Address Database Technician with a remote job position in MS.Job#: 2070978Job Description:Apex Systems, the Nation's 2nd largest Technical Staffing and Services Firm, has...
Remote WorkMake an impact with the power of your ideas Cotality is no ordinary company. We're the only holistic data, insights and workflow solutions provider for the property ecosystem-serving industries...
Experience supporting VMware VDI (Virtual Desktop Infrastructure) Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking We offer flexible work arrangements,...
Analytical skills to troubleshoot operating system problems. c. Initiative to learn features of the latest operating system versions. 4....
Responsible for the support and maintenance of client hardware, operating systems, and applications....
Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs, and other application software programs....
Are you looking for a great team environment? Southern Farm Bureau Casualty Insurance Company is currently seeking a CSC Help Desk Analyst, Intermediate. Southern Farm Bureau is a great company...
Corporate Treasury Services Support Specialist I/II/III
- Jackson, MS
- 4 days ago
- Jackson, MS
- 4 days ago
Overview The purpose of this job is to implement Trustmarks Corporate Treasury Services, train customers, provide support for Corporate Treasury Service products, and answer customers and internal...
Desktop Support South Central Regional Medical Center INFORMATION TECHNOLOGY Laurel, MS Technical Full Time, Varied Posted 04/09/2025 Req # 13956 The IT Desktop Support Analyst is responsible for...
Special Skills: Experience supporting MS operating systems, web-based applications, and remote users....
Tier 1 Service Desk Technician - Stennis Space Center - Kiln, MS
- Kiln, MS
- 8 days ago
- Kiln, MS
- 8 days ago
US Citizen Basic understanding of computer principles including using an operating system and web browser Preferred Qualifications: MCSA Office 365 certification ITIL Foundation certification _ ____...
IT Systems Support Specialist This position provides daily support to our staff relating to desktop and mobile computers, telecommunications, printers/scanners, and application support, as well....
Demographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Mississippi
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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