Help Desk Technician Jobs in Crystal Springs, MS

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-11 of 11 Jobs

Corporate Treasury Services Support Specialist I/I

  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 1 day ago
  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 1 day ago

Corporate Treasury Services Support Specialist I/II/IIILocationUS-MS-Jackson | US-TX-Houston | US-TN-Memphis | US-FL-Panhandle | US-AL-BirminghamJob ID2025-18367 CategoryCash Management...

IT Support Analyst

  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 4 days ago
  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 4 days ago

Responsible for the support and maintenance of client hardware, operating systems, and applications....

Corporate Treasury Services Support Specialist I/II/III

  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 5 days ago
  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 5 days ago

Overview The purpose of this job is to implement Trustmarks Corporate Treasury Services, train customers, provide support for Corporate Treasury Service products, and answer customers and internal...

IS PC Technician 2

  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 8 days ago
  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 8 days ago

Special Skills: Experience supporting MS operating systems, web-based applications, and remote users....

Contingent Workforce Support Specialist

  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 19 days ago
  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 19 days ago

Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...

Field Support Specialist-DIS

  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 45+ days ago
  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 45+ days ago

Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...

Senior Support Engineer II

  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 26 days ago
  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 26 days ago

EDB Senior Support Engineer II in Jackson , Mississippi A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...

Remote Work

Service Desk Technician - Bilingual Spanish/English (TIER 1)

  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 27 days ago
  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 27 days ago

Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....

Part Time It Desktop Support Onsite In Crystal Springs, MS

  • Crystal Springs, MS
  • 45+ days ago
  • Crystal Springs, MS
  • 45+ days ago

PART TIME IT DESKTOP SUPPORT - ONSITE IN CRYSTAL SPRINGS, MS Crystal Springs, MISSISSIPPI JOB REFERENCE ID: 25-02940 JOB TYPE: Contract LOCATION: Crystal Springs, MISSISSIPPI PAY RATE: $17.0 -...

Analyst II, Technical Support

  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 60+ days ago
  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 60+ days ago

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age,...

Field Support Engineer

  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 90+ days ago
  • Jackson, MS (24 miles from Crystal Springs, MS)
  • 90+ days ago

Ideal candidates for this position will be located in the greater Jackson, Mississippi area. Plans and coordinates activities concerned with installing/maintaining instrumentation, investigating...

Demographic Data for Crystal Springs, MS

Moving to Crystal Springs, MS? Find some basic demographic data about Crystal Springs, MS below.


Local
National
12,073
174
Medium/Sm

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Crystal Springs, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Crystal Springs, MS offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Crystal Springs, MS
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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